Attendance & Welfare Officer

JobsTrackR; Greater London; On-site; GBP 26,000 - 36,000; Full time

Job summary

Enfield Primary School in Enfield (EN1) is seeking an experienced Attendance & Welfare Officer to join the busy school office. This full-time role (08:30–16:00) is initially Temp to Perm and involves admissions, attendance administration and safeguarding responsibilities.

You will work with staff, parents/carers and senior leaders to monitor attendance, welfare and provide first aid when required. A current First Aid Certificate is essential for this role.

Qualifications

• Experience in school administration, attendance or welfare environments.
• Strong organisational and administrative skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Manage day-to-day pupil attendance administration and monitoring.
• Monitor attendance data, follow up unexplained or persistent absence.
• Communicate with parents/carers about attendance, welfare and first aid.
• Maintain accurate pupil records and welfare safeguarding data.
• Act as first point of contact for pupil first aid and minor injuries.
• Record first aid incidents and inform parents as appropriate.
• Support pupils who are unwell and liaise with pastoral teams.
• Use SIMS or similar MIS and Microsoft Office for admin tasks.
• Carry out routine office duties as required by Office Manager or SBM.

Skills

Organisational skills

Administrative skills

Communication skills

Confidentiality

Education

First Aid Certification

Tools

SIMS

Microsoft Word

Microsoft Excel

Job description

Attendance & Welfare Officer

Full-time
08:30 – 16:00
Primary School
Enfield (EN1)
Temp to Perm

A welcoming and well‑organised primary school in Enfield is looking for an experienced Attendance & Welfare Officer to join their busy school office. The successful candidate will take responsibility for admissions and attendance administration, ensuring pupil records and school data are accurate, up to date and processed efficiently.

The Role

Working as part of the school administration and pastoral team, you will be responsible for the day‑to‑day administration of pupil attendance, welfare and first aid. You will work closely with teaching staff, parents/carers and senior leadership to ensure attendance is accurately monitored and pupils receive appropriate support with their health, wellbeing and welfare needs.

The successful candidate will be a key point of contact for pupils who require first aid during the school day and will act as the first port of call for student first aid. A current First Aid Certificate is essential for this role.

The school is looking for someone who is highly organised, caring and confident working with children, parents/carers and confidential information. Previous experience within a school office, attendance or pastoral environment would be advantageous.

Key responsibilities will include:

• Managing the day‑to‑day administration and monitoring of pupil attendance.
• Monitoring attendance information, identifying concerns and following up unexplained or persistent absence in line with school procedures.
• Communicating with parents/carers regarding attendance, punctuality, absence and welfare concerns.
• Maintaining accurate attendance, pupil welfare and safeguarding‑related records.
• Acting as the first port of call for pupil first aid, providing appropriate first aid care and responding calmly and confidently to minor injuries and illness.
• Ensuring first aid incidents are accurately recorded and parents/carers are informed where appropriate.
• Monitoring pupil welfare and raising concerns with the appropriate member of the pastoral or senior leadership team.
• Supporting pupils who are unwell or require assistance during the school day, ensuring appropriate procedures are followed.
• Liaising with teaching staff and senior leaders regarding attendance, welfare and individual pupil needs.
• Supporting the school with attendance‑related administration and communication with external agencies where required.
• Maintaining accurate pupil records and school data.
• Using school management information systems, including SIMS or similar platforms.
• Daily use of Microsoft Word, Excel and other school administration systems.
• Supporting general school office administration as required.
• Carrying out routine administrative tasks and any other reasonable duties requested by the Office Manager or School Business Manager.

The School

This friendly and inclusive primary school is based in Enfield and provides a welcoming and supportive environment for pupils, staff and families. The school has an established leadership team and a supportive administration and pastoral team who work collaboratively to ensure the smooth and efficient running of the school.

The successful candidate will join a busy school environment and will need to be able to manage competing priorities while maintaining a calm, caring and professional approach. The role will involve regular interaction with pupils and requires someone who is confident responding to first aid and welfare needs throughout the school day.

About You

To be successful in this role, you will ideally have:

• Previous experience working in a school administration, attendance, pastoral or welfare environment.
• Experience managing pupil attendance and/or welfare within a primary school.
• A current First Aid Certificate – essential, with the ability and confidence to act as the school's first port of call for pupil first aid.
• Excellent organisational and administrative skills.
• Strong attention to detail and accuracy when handling pupil information and records.
• Good knowledge of SIMS or a similar school management information system.
• Good working knowledge of Microsoft Word and Excel.
• An understanding of the importance of pupil welfare, safeguarding and confidentiality.
• A caring, calm and reassuring manner when dealing with pupils who are unwell, injured or require additional support.
• The ability to communicate sensitively and professionally with pupils, parents/carers and staff.
• The ability to handle confidential and sensitive information appropriately.
• The ability to work independently, manage your own workload and respond effectively to changing priorities.
• Good communication skills and the ability to work effectively as part of a school office and pastoral team.

This is an excellent opportunity for an experienced school administrator or pastoral professional looking for a full‑time Attendance & Welfare Officer position within a welcoming primary school in Enfield. The role offers the opportunity to play an important part in supporting pupil attendance, wellbeing and day‑to‑day welfare, including acting as the school's first point of contact for pupil first aid.