Attendance OfficerEDV/2026/FHOA/72713

Ormiston Academies Trust; Martham; On-site; GBP 21,000 - 27,000; Full time

Job summary

Ormiston Academies Trust's Flegg High Ormiston Academy is recruiting an Attendance Officer to promote excellent attendance and punctuality. You will work with pupils, families and staff to remove barriers to learning and ensure pupils are safe and engaged.

As part of the pastoral team, you will call, write letters, visit homes, analyse attendance data, run group interventions, and collaborate with Norfolk County Council and other agencies to support vulnerable children.

Qualifications

• Experience working with vulnerable children or young people is an advantage.
• Able to build empathetic relationships with families and colleagues.
• Organised, self-motivated and confident working with data.

Responsibilities

• Promote excellent attendance and punctuality across the school.
• Make calls, write letters and visit homes to understand why a pupil is absent and what will help.
• Analyse attendance data to spot patterns and run group interventions for pupils and families.
• Build strong relationships with Norfolk County Council, the Youth Offending Team, Safer Schools, Social Services and the academy’s pastoral team.

Skills

Empathy

Communication

Data literacy

Relationship-building

Job description

About This Role

Work where it matters most, achieve what matters more

Be part of a team where passion meets purpose, as we work together where the challenge is greatest to change the lives and build the futures of children and young people.

We are looking to recruit an Attendance Officer who will play a key role in promoting excellent attendance and punctuality across the school. Working closely with pupils, families, and staff, you will support children and families to remove barriers to attendance, ensuring pupils are safe, engaged, and able to access learning.

About This Role

As Attendance Officer, you will join our pastoral team who play a key role in improving student attendance across the academy. You'll get to know pupils and families, picking up the phone, writing letters, and visiting homes to understand why a pupil isn't in school — and working out what will help. You'll dig into attendance data to spot patterns early, run group work and interventions for pupils and families, and build strong relationships with Norfolk County Council, the Youth Offending Team, Safer Schools, Social Services, and colleagues across the Academy's pastoral team.

We're looking for someone who can build empathetic relationships with children and families even in difficult conversations — who's also organised, self‑motivated, and confident working with data. You'll need to be resilient under pressure, comfortable collaborating across teams and agencies. Experience working with vulnerable children or young people is a real advantage.

About The Academy

Flegg High Ormiston Academy has an excellent profile locally and has won many prestigious awards. We actively promote development of the whole child, as well as ensuring access to a broad and balanced curriculum and excellent extra‑curricular opportunities. Quite simply, we believe that every member of Flegg High Ormiston Academy has the right to be happy, safe and successful.

Why Work for Ormiston?

Our vision is to create a school system where every child thrives, regardless of background. Our people are at the heart of our approach – they are our greatest asset.

We exist to provide the best learning opportunities every day, in every school for every child. It is the people and teams in our Trust who make this a reality and ensure we have the greatest impact. If you join us at Ormiston, whatever your role, you can be sure of a role with purpose and meaning.

Ormiston, where every member of staff enjoys...

• The opportunity to build on the legacy of those who came before – being part of one of the longest standing Trusts, created with the sole purpose of enabling children and young people to thrive
• Working for a Trust nationally recognised for its impact on disadvantaged children – a rewarding, stimulating career where staff are challenged to be the best they can be, for the pupils we are proud to serve
• Being part of a team and community where you belong – receiving bespoke and holistic support from a well‑resourced and ambitious network of experts and professionals that work at the heart of communities
• A supportive environment to grow your career – an extensive professional development programme, alongside flexible working arrangements and generous benefits.

We value the contribution of every colleague and offer a range of benefits designed to support your career, wellbeing and work‑life balance. Benefits include automatic pay progression, a generous pension scheme, wellbeing support, exclusive discounts, Blue Light Card access and our cycle‑to‑work scheme.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested,