ATM Field Technician – Derby/Nottingham (On-Site Repairs)

NCR Atleos; Nottingham; On-site; GBP 31,000 - 33,000; Full time

Benefits offered by this job

Company vehicle

Health & Safety training

25 days holiday

Pension

Private medical cover

Life assurance

Income protection

Employee Assistance Programme

Discounts

Job summary

NCR Atleos is seeking a Field Service Technician to perform on-site ATM repairs and maintenance across Derby and Nottingham. You will guard cash removals and uphold safety, delivering high service levels in a dynamic field role.

You will receive full training, a company vehicle with a fuel card, and a 42.5-hour week with weekend rota. A UK driving license and SIA CViT or willingness to train are required, with strong problem-solving skills.

Qualifications

• Valid Full UK manual driving licence.
• SIA CViT license or willingness to undertake training.
• Strong local geographical knowledge.
• Experience in break/fix, IT, computer/mechanical repair.
• Basic computer hardware and software knowledge.
• Experience with Windows operating systems.
• Experience in general PC hardware and software maintenance.
• High level of mechanical/electrical aptitude.
• Excellent interpersonal skills and customer facing relationship skills.
• Ability to work independently with minimal supervision and under pressure.

Responsibilities

• Diagnose faults and repair/replace ATM modules on-site.
• Install, maintain, and repair equipment within an assigned territory/region.
• Take ownership of customer issues or incidents, ensuring satisfaction and SLA compliance.
• Carry out work with adherence to Health & Safety Policy.
• Comply with Security Policy and current protocols.
• Role may involve travel, lifting and carrying toolkits/parts, and extended periods of activity.
• Full training and equipment provided; company vehicle with fuel card included.

Skills

Full UK driving license

SIA CViT license or training

Local geographical knowledge

Break/fix IT repair

Hardware knowledge

Windows OS experience

PC hardware maintenance

Mechanical/electrical aptitude

Customer-facing skills

Independent working

Job description

NCR Atleos is seeking a Field Service Technician to perform on-site ATM repairs and maintenance across Derby and Nottingham. You will guard cash removals and uphold safety, delivering high service levels in a dynamic field role.

You will receive full training, a company vehicle with a fuel card, and a 42.5-hour week with weekend rota. A UK driving license and SIA CViT or willingness to train are required, with strong problem-solving skills.