ATM Field Service Technician (Derby/Nottingham)

NCR Atleos; East Midlands; On-site; GBP 31,000 - 33,000; Full time

Benefits offered by this job

Company vehicle

Health & Safety training

Pension (DC)

Private medical cover

Life assurance

Income protection

Job summary

NCR Atleos is seeking a Field Service Technician to service ATMs in Derby or Nottingham. The role involves on-site fault diagnosis, repair/ replacement of ATM modules, and travel within the territory. You will operate across a 42.5 hour week, with weekend rota work and full training provided.

The position offers a company vehicle, health & safety training, and a comprehensive benefits package. A valid UK manual driving licence and SIA CViT are preferred.

Qualifications

• Valid UK manual driving licence required.
• SIA CViT licence or training available.
• Strong local geographical knowledge and troubleshooting skills.
• Experience in break/fix, IT and computer hardware repair.
• Good understanding of Windows operating systems and PC hardware.

Responsibilities

• Diagnose faults and repair or replace ATM modules on-site.
• Install, maintain, and repair equipment within assigned territory.
• Attend high security sites for ATM cash removal with security gear.
• Take ownership of customer issues ensuring satisfaction and SLAs.
• Perform work in compliance with Health & Safety policies.
• Adhere to NCR Atleos security policies and protocols.
• Role may involve travel, lifting, and extended periods of standing or bending.
• Full training provided; company vehicle available for personal use (fuel card).

Skills

Full UK manual driving licence

SIA CViT licence/training

Geographical knowledge (local)

Break/fix IT repair experience

Windows OS familiarity

PC hardware/software maintenance

Mechanical/electrical aptitude

PIA licences desirable

Job description

NCR Atleos is seeking a Field Service Technician to service ATMs in Derby or Nottingham. The role involves on-site fault diagnosis, repair/ replacement of ATM modules, and travel within the territory. You will operate across a 42.5 hour week, with weekend rota work and full training provided.

The position offers a company vehicle, health & safety training, and a comprehensive benefits package. A valid UK manual driving licence and SIA CViT are preferred.