Athena AI Engineer — Customer-Facing Deployments

Humaans; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Market-leading pay

25 days PTO

Stock options

Team events

Private health cover

MacBook & tools

Parental leave

Learning budget

Job summary

Humaans is hiring a Forward Deployed Engineer to work with a Delivery Lead on Athena customer portfolios. You’ll turn customer requirements into deployed Athena agents and jobs, ensuring ongoing success. This hands-on role combines engineering with customer interaction and strong ownership.

You’ll build tools, integrations and features directly in the Athena codebase, shipping to production daily. You’ll lead technical discussions with customers and shape future use cases based on production

Qualifications

• Multiple years of production software experience, ideally SaaS.
• Strong TypeScript knowledge and API integration skills.
• Hands-on with LLM prompts, tool calling and evaluation of model behavior.
• Experience with authentication, authorization and handling sensitive data across systems.
• Comfort working directly with customers and explaining trade-offs.
• Ability to turn ambiguous processes into working deployments.
• Proven track record of shipping work that benefits customers.
• High ownership: follow problems to root cause and meet commitments.

Responsibilities

• Build the product around the customer.
• Turn requirements into live agents and jobs, connect integrations.
• Ship with confidence by writing evals and QA, demo to customer.
• Own it in production: monitor, debug and fix root causes.

Skills

TypeScript

API integrations

LLM applications

Auth & security

Customer-facing

Ownership

Multi-client

Tools

Kubernetes

Postgres

Redis

REST API

GitHub

Job description

Humaans is hiring a Forward Deployed Engineer to work with a Delivery Lead on Athena customer portfolios. You’ll turn customer requirements into deployed Athena agents and jobs, ensuring ongoing success. This hands-on role combines engineering with customer interaction and strong ownership.

You’ll build tools, integrations and features directly in the Athena codebase, shipping to production daily. You’ll lead technical discussions with customers and shape future use cases based on production