Forward Deployed Engineer, Athena AI — Share Options

Sponsor Finder; Greater London; Hybrid; GBP 80,000 - 130,000; Full time

Benefits offered by this job

Market-leading compensation

25 days paid time off

Share options with 5-year window

Quarterly team events

Health, vision and dental coverage

MacBook and tools

Enhanced parental leave

Job summary

Humaans Software UK Limited is seeking a Forward Deployed Engineer to join our in-person team in London. You’ll work with Delivery Leads on Athena deployments, turning customer requirements into deployed agents and jobs, and keeping them running in production.

You’ll own customer conversations, lead technical calls, and shape next uses by translating feedback into concrete delivery. Strong TS, SaaS exposure, and comfort with ambiguity are essential.

Qualifications

• Multiple years of industry experience building production software (SaaS).
• Strong TypeScript knowledge and confidence building and debugging API integrations.
• Hands-on experience with LLM applications: prompting, tool calling, retrieval and evaluating model behaviour.
• Experience with authentication, authorisation and handling sensitive data across connected systems.
• Comfort working directly with customers, explaining technical trade-offs clearly to both engineers and operational teams.

Responsibilities

• Build the product around the customer by coding in the Athena codebase and shipping to production.
• Turn requirements into live agents by configuring agents and jobs and integrating data.
• Ship with confidence by writing evals, QA, and demos to customers with the Delivery Lead.
• Own production by monitoring agent performance and fixing root causes.
• Be the tech lead in customer calls, scoping what's possible and explaining how it works.
• Shape future use cases from production insights.

Skills

TypeScript

API integrations

LLM applications

Customer interaction

Production SaaS

Tools

HRIS

ATS

Payroll systems

Job description

Humaans Software UK Limited is seeking a Forward Deployed Engineer to join our in-person team in London. You’ll work with Delivery Leads on Athena deployments, turning customer requirements into deployed agents and jobs, and keeping them running in production.

You’ll own customer conversations, lead technical calls, and shape next uses by translating feedback into concrete delivery. Strong TS, SaaS exposure, and comfort with ambiguity are essential.