Associate Technical Sales Consultant

Us Bank; Newcastle upon Tyne; On-site; GBP 42,000 - 70,000; Full time

Job summary

U.S. Bank / Elavon is seeking an Associate Technical Sales Consultant to join our Global Solutions Consulting team in Europe.

This role blends payments, technology, and customer engagement to evaluate and implement payment solutions alongside Sales, Solution Engineers, and Product teams. You will develop expertise across APIs, integrations, and the payments ecosystem while delivering technical presentations, conducting demonstrations, and supporting discovery, onboarding, and technical

Qualifications

• Bachelor's degree or equivalent professional experience.
• Experience in payments, fintech, software, technology, customer-facing technical support, consulting, implementation, or a related field.
• Strong communication, presentation, and problem-solving skills.
• Ability to learn new technologies quickly and work effectively across multiple stakeholders.

Responsibilities

• Support sales opportunities by providing technical and product expertise throughout the customer and partner lifecycle.
• Participate in customer and partner discussions to understand business and technical requirements and recommend appropriate solutions.
• Deliver technical presentations, product demonstrations, and solution overviews.
• Support solution discovery, onboarding activities, integration planning, and technical assessments.
• Contribute to RFPs, RFIs, customer questionnaires, and technical documentation.
• Develop knowledge of payment products, APIs, gateway solutions, and integration methods.
• Collaborate with Sales, Product, Engineering, Operations, Compliance, and Certification teams to resolve customer and partner enquiries.
• Continuously build expertise in payment technologies, transaction flows, security principles, and industry best practices.

Skills

Payments experience

Technical communication

Problem solving

Stakeholder collaboration

Education

Bachelor's degree or equivalent

Tools

REST APIs

Postman

API testing

Job description

Job Description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

About the Role

We are looking for an Associate Technical Sales Consultant to join our Global Solutions Consulting team in Europe.

This role is ideal for a technically minded professional with an interest in payments, technology, and customer engagement. Working alongside Sales, Technical Sales Consultants, Solution Engineers, and Product teams, you will help customers and partners evaluate and implement payment solutions while building expertise across APIs, integrations, and the wider payments ecosystem.

This is an excellent opportunity to develop a career in technical pre‑sales, solution consulting, and payment technology.

Core Responsibilities

• Support sales opportunities by providing technical and product expertise throughout the customer and partner lifecycle.
• Participate in customer and partner discussions to understand business and technical requirements and recommend appropriate solutions.
• Deliver technical presentations, product demonstrations, and solution overviews.
• Support solution discovery, onboarding activities, integration planning, and technical assessments.
• Contribute to RFPs, RFIs, customer questionnaires, and technical documentation.
• Develop knowledge of payment products, APIs, gateway solutions, and integration methods.
• Collaborate with Sales, Product, Engineering, Operations, Compliance, and Certification teams to resolve customer and partner enquiries.
• Continuously build expertise in payment technologies, transaction flows, security principles, and industry best practices.

What We’re Looking For

Required

• Bachelor's degree or equivalent professional experience.
• Experience in payments, fintech, software, technology, customer‑facing technical support, consulting, implementation, or a related field.
• Strong communication, presentation, and problem‑solving skills.
• Ability to learn new technologies quickly and work effectively across multiple stakeholders.

Preferred

• Knowledge of REST APIs, web services, or software integrations.
• Experience with API testing tools such as Postman.
• Familiarity with payment technologies, e-commerce platforms, POS solutions, or fintech products.
• Exposure to technical consulting, pre‑sales, or customer‑facing technical engagements.

What Will Help You Succeed

• Curiosity and passion for technology.
• Customer-focussed and consultative mindset.
• Ability to simplify complex technical concepts.
• Ownership, initiative, and a desire to learn.
• Strong collaboration and relationship‑building skills.

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market‑competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
• Performance‑based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
• Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non‑monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.