Portfolio Business Development Representative

Elavon Europe; Newcastle upon Tyne; On-site; GBP 40,000 - 56,000; Full time

Job summary

U.S. Bank's Elavon is seeking a Portfolio Business Development Representative to drive cross-sell and upsell opportunities within existing client accounts across a defined geography.

You will own the full sales cycle from lead to revenue, collaborate with Account Managers, and present compelling proposals to increase share of wallet. You will maintain in-depth product knowledge, leverage Salesforce CRM, and work in a hybrid setup with three or more days on-site to achieve revenue goals and

Qualifications

• Fluent in the English language.
• High school diploma or equivalent previous sales experience.
• Telephone sales experience as Telesales Agent or equivalent.
• Self-starter who enjoys searching for new business opportunities, with a passion for building strong customer relationships and internal team relationships.
• Experience selling payments and delivering cross sell campaigns.
• Comfortable driving revenue growth and product adoption to exceed program revenue and pipeline targets.
• Ability to work independently and as part of a team.
• Strong analytical skills with experience in data analysis tools as well as experience in using CRM tools (e.g. Salesforce).
• Excellent communication, presentation, and interpersonal skills.

Responsibilities

• Identify cross-sell & upsell opportunities within existing accounts, with the help of the Account Managers, understanding their needs & build trusted relationships with such customers to execute sales.
• Expand and exceed your goals within your designated portfolio.
• Present compelling proposals, define pricing model, negotiate, and sign cross-sell & upsell deals.
• Own the full sales cycle from contract to revenue realization with the customers. Ensure all signed opportunities go live & ramp according to plan.
• Track, analyze, and create reports based on opportunity activity particularly on cross-sell, upsell & migration process using internal CRM tool (Salesforce).

Skills

English fluency

Sales experience

Telephone sales

Payments sales

Cross-sell upsell

Independent and teamwork

Analytical skills

CRM tools (Salesforce)

Communication & presentation

Education

High school diploma or equivalent

Tools

Salesforce

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

The Portfolio Business Development Representative is a person signing new and additional products with existing clients in order to increase return on investment for our customers and increase our value proposition, turnover and profits. They present the offers and make sales to win new small to medium sized Elavon customer business via telephone or mail. This person also supports processes focused on customers’ database maintenance.

You will be at the forefront of driving adoption and revenue growth with our existing customers. Your role will involve hunting new opportunities and identify high-value customer opportunities within a specific geography and portfolio, in some cases where you are working with Customer Account Managers, you will partner with the current account managers to deliver upsell and cross-sell. You will engage with our customers to understand their needs and align where our portfolio of products that can add the most value for our customers.

In this role you will be expected to execute effective campaign strategies across a customer portfolio, you will own the full-cycle sales engagement plan for cross selling & upselling products, from identifying qualified leads to revenue realization. In partnership with the Account Managers, you will identify, and drive opportunity win plans for our existing customers. You will understand detailed business drivers in your forecast and intentionally work the best opportunities that maximize your ability to hit revenue goals.

You will maintain an in-depth knowledge of our product portfolio and understand our competitors’ products. By driving the adoption of our products, you will play a pivotal role in propelling company’s revenue growth while helping customers.

By driving the adoption of our products, you will play a pivotal role in propelling company’s revenue growth while helping customers.

Responsibilities

• Identify cross-sell & upsell opportunities within existing accounts, with the help of the Account Managers, understanding their needs & build trusted relationships with such customers to execute sales.
• Expand and exceeds your goals within your designated portfolio
• Present compelling proposals, define pricing model, negotiate, and sign cross-sell & upsell deals
• Own the full sales cycle from contract to revenue realization with the customers. Ensure all signed opportunities go live & ramp according to plan
• Track, analyze, and create reports based on opportunity activity particularly on cross-sell, upsell & migration process using internal CRM tool (Salesforce)

Requirements

• Fluent in the English language,
• High school diploma or equivalent previous sales experience,
• Telephone sales experience as Telesales Agent or equivalent.
• Self-starter who enjoys searching for new business opportunities, with a passion for building strong customer relationships and internal team relationships.
• Experience selling payments and delivering cross sell campaigns
• Comfortable driving revenue growth and product adoption to exceed program revenue and pipeline targets
• Ability to work independently and as part of a team
• Strong analytical skills with experience in data analysis tools as well as experience in using CRM tools (e.g. Salesforce)
• Excellent communication, presentation, and interpersonal skills

Location expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

Control Function Disclosure

This role has been identified as Controlled Function (CF 4) under the CBI Regulations. Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the requirements of:

• the CBI’s Fitness and Probity Regime and the Conduct Standards (as applicable to the role).

Applicants (and upon joining the Company, employees) agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the aforementioned requirements (as applicable to the role) and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.

It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with U.S. Bank’s “Code of Ethics”. Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for the position.

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
• Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.