Associate Store Leader, Parc Central gz

ON; Greater London; On-site; GBP 30,000 - 48,000; Full time

Job summary

ON is seeking a dedicated store leader to manage daily operations in Greater London. You will drive store performance, ensure a superior customer experience, and lead a team to deliver on brand standards.

The role requires at least 4 years in customer-focused settings with managerial responsibilities; fluency in English with native Chinese language skills; and flexibility to work weekends and evenings. Experience in sports or fashion retail is highly valued.

Qualifications

• More than 4 years' experience in a customer-oriented setting with managerial responsibilities.
• Proactive to listen and provide help and suggestions to others, and committed to providing consumers with a WOW experience.
• Entrepreneurial spirit with exceptional organizational skills to proactively anticipate future store needs.
• Native Chinese speaker with ability to read and write in English fluently; able to work weekends, evenings and holidays as needed.
• Retail operational experience in sports or fashion industry is a strong plus.

Responsibilities

• You will be in charge of the store's overall performance and delivering exceptional customer service every day.
• You will oversee all store related operations including inventory management, customer experience, team leadership as well as internal team responsibilities and external partnerships.

Skills

Team leadership

Customer service

Interpersonal skills

Hospitality

Communication

Job description

In short

On's Direct-to-consumer (DTC) team, as a core part of business, condenses and presents the brand's commitment and vision to movement. We will face consumers directly, interacting closely with them, conveying On's brand story and core values and passion for sports. We are committed to providing a passionate, professional, diverse and inclusive experience to every consumer.

Welcome to join On and lead your self-development for a long-term career plan. We look forward to achieving long-term win-win results through our mutual efforts.

You will be in charge of the store's overall performance and delivering exceptional customer service every day. You will oversee all store related operations including but not limited to store performance, inventory management, customer experience, team leadership as well as all internal team related responsibilities and external partnerships.

Your story

• More than 4 years' experience in a customer-oriented setting with managerial responsibilities included, positive, optimistic, energetic in the spirit of exploring the unknown.
• You are proactive to listen and provide help and suggestions to others, and are committed to providing consumers with a WOW experience.
• You are willing to receive and give feedback because you believe it is the foundation and motivation for your self-growth.
• An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs.
• A collaborative team player with strong interpersonal, hospitality and communication skills.
• Native Chinese speaker with ability to read and write in English fluently. Able to work on weekends, evenings and holidays as needed.
• A sports lover with regular exercise habits and passion for doing movement, loving to run is a strong plus.
• Retail operational experience in the sports or fashion industry is a strong plus.