Associate Store Leader, Hong Kong (Multiple Location)

ON RUNNING; Greater London; On-site; GBP 30,000 - 38,000; Full time

Job summary

ON RUNNING is seeking a store leader for its Greater London location to oversee all store operations and customer interactions. You will drive inventory, IT systems, and product training while guiding the store team to deliver an exceptional WOW experience.

The role requires 3-5 years in customer-facing work with some managerial responsibilities, and a native Chinese speaker who can read and write English fluently. Weekend, evening, and holiday work is expected.

Qualifications

• 3-5 years' experience in a customer-oriented setting with managerial responsibilities.
• Native Chinese speaker with ability to read and write in English fluently.
• Willing to work weekends, evenings and holidays.
• Entrepreneurial spirit and strong organizational skills.
• Retail operational experience in sports or fashion is a strong plus.

Responsibilities

• Oversee all store operations from inventory management to IT systems and customer flows.
• Provide product training and lead internal team responsibilities.

Skills

Interpersonal skills

Hospitality

Communication skills

Team player

Proactive listening

Job description

In short

• On's Direct-to-consumer (DTC) team, as a core part of business, condenses and presents the brand's commitment and vision to movement. We will face consumers directly, interacting closely with them and conveying On's brand story and core values and passion for sports. We are committed to providing a passionate, professional, diverse and inclusive experience to every consumer.
• Welcome to join On and lead your self-development for a long-term career plan. We look forward to achieving long-term win-win results through our mutual efforts.
• You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities.

Your story

• 3-5 years' experience in a customer-oriented setting with managerial responsibilities included, positive, optimistic, energetic in the spirit of exploring the unknown.
• You are proactive to listen and provide help and suggestions to others, and are committed to providing consumers with a WOW experience.
• You are willing to receive and give feedback because you believe it is the foundation and motivation for your self-growth.
• An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs.
• A collaborative team player with strong interpersonal, hospitality and communication skills.
• Native Chinese speaker with ability to read and write in English fluently. Able to work on weekends, evenings and holidays as needed.
• A sports lover with regular exercise habits and passion for doing movement, loving to run is a strong plus.
• Retail operational experience in the sports or fashion industry is a strong plus.