Associate Store Leader, Guomao Beijing

ON; Greater London; On-site; GBP 32,000 - 46,000; Full time

Job summary

ON is seeking a store operations leader in Greater London to oversee inventory, IT systems, customer flows, and staff training, ensuring an outstanding customer experience.

With 3-5 years in customer-focused roles with leadership, you bring an entrepreneurial mindset, exceptional organizational and communication skills, and the ability to work weekends and holidays. Fluency in Chinese and English is valued to support a diverse customer base.

Qualifications

• 3-5 years' experience in a customer-oriented setting with managerial responsibilities included.
• Positive, optimistic, energetic attitude in the spirit of exploring the unknown.
• Proactive listening and willingness to help others; able to provide suggestions.
• Willing to receive and give feedback as a basis for growth.
• Entrepreneurial mindset with strong organizational skills.
• Collaborative team player with strong interpersonal, hospitality and communication skills.
• Native Chinese speaker with ability to read and write in English fluently; able to work weekends, evenings and holidays.
• Sports enthusiast with regular exercise habits and passion for movement; running is a plus.
• Retail operational experience in sports or fashion is a strong plus.

Responsibilities

• Oversee all store operations from inventory management to IT systems and customer flows.
• Lead product training and internal team activities to ensure excellent service.

Skills

Customer-facing leadership

Managerial experience

Proactive listening

Feedback oriented

Entrepreneurial mindset

Organizational skills

Team collaboration

Interpersonal skills

English proficiency

Chinese language (native)

Flexible schedule

Sports/fashion retail experience

Job description

In short

On's Direct-to-consumer (DTC) team, as a core part of business, condenses and presents the brand's commitment and vision to movement. We will face consumers directly, interacting closely with them and conveying On's brand story and core values and passion for sports. We are committed to providing a passionate, professional, diverse and inclusive experience to every consumer.

Welcome to join On and lead your self-development for a long-term career plan. We look forward to achieving long-term win-win results through our mutual efforts.

You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities.

Your story

• 3-5 years' experience in a customer-oriented setting with managerial responsibilities included, positive, optimistic, energetic in the spirit of exploring the unknown.
• You are proactive to listen and provide help and suggestions to others, and are committed to providing consumers with a WOW experience.
• You are willing to receive and give feedback because you believe it is the foundation and motivation for your self-growth.
• An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs.
• A collaborative team player with strong interpersonal, hospitality and communication skills.
• Native Chinese speaker with ability to read and write in English fluently. Able to work on weekends, evenings and holidays as needed.
• A sports lover with regular exercise habits and passion for doing movement, loving to run is a strong plus.
• Retail operational experience in the sports or fashion industry is a strong plus.