Associate Director, Qualitative Research

Harnham; Greater London; Hybrid; GBP 65,000 - 70,000; Full time

Benefits offered by this job

Hybrid work in London

Leadership role

Job summary

Harnham in London is seeking an Associate Director, Qualitative Research to lead a high-performing healthcare market research team. You will own client relationships, manage project delivery and act as escalation point for challenging projects in a global organisation.

The role blends people leadership with hands-on delivery, ensuring timelines, budgets and quality, while driving operational improvements and supporting growth across the business.

Qualifications

• Market research experience, ideally healthcare.
• Background in project management and client delivery.
• Experience managing and developing teams.
• Excellent stakeholder and relationship management.
• Commercial understanding of project performance and profitability.
• Able to work in a fast-paced, client-focused environment.

Responsibilities

• Lead and develop a team of Project Management professionals.
• Oversee project delivery, ensuring timelines, budgets and quality standards are met.
• Act as a senior escalation point for client and project challenges.
• Build and maintain strong client relationships.
• Monitor team performance, resource allocation and project profitability.
• Drive operational improvements and support wider business objectives.
• Coach and develop team members to support long-term growth.

Job description

Associate Director, Qualitative Research

A fantastic opportunity for an experienced healthcare market research professional to step into a senior leadership role with a global organisation. This position combines people management, client relationship ownership and hands-on project delivery, offering the chance to lead a high-performing team while driving operational excellence.

The Company

They are a global healthcare-focused organisation supporting pharmaceutical, life sciences and healthcare clients through specialist research and insight services.

The Role

• Lead and develop a team of Project Management professionals


• Oversee project delivery, ensuring timelines, budgets and quality standards are met


• Act as a senior escalation point for client and project challenges


• Build and maintain strong client relationships


• Monitor team performance, resource allocation and project profitability


• Drive operational improvements and support wider business objectives


• Coach and develop team members to support long-term growth

Your Skills & Experience

• Strong experience within market research, ideally healthcare market research


• Proven background in project management and client delivery


• Experience managing and developing teams


• Excellent stakeholder and relationship management skills


• Commercial understanding of project performance and profitability


• Comfortable working in a fast-paced, client-focused environment

What They Offer

• Salary of £65,000-£70,000


• Hybrid working model with 2 days per week in the London office


• Leadership responsibility with direct people management


• Clear progression opportunities within a growing global business