Associate Director of Sales

TN United Kingdom; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player seeks an Associate Director of Sales to drive high-end leisure business across global markets. This dynamic role involves maximizing revenue from luxury travel agencies and developing strong relationships in the industry. You will identify new business opportunities, plan sales strategies, and collaborate with hotel leadership to ensure success. Join a team committed to excellence and enjoy a world-class employee experience in a stunning location. If you're passionate about luxury travel and ready to make a significant impact, this opportunity is for you.

Benefits

Competitive salary package

Career development opportunities

Complimentary nights at Four Seasons Hotels

Free meals while on duty

Paid Wellness days

Holiday entitlement increases with service

Free Life Insurance

Bupa Dental and MediCash plan

Season ticket loan

Employee Recognition Programmes

Qualifications

• 5+ years in luxury travel sales with a strong track record.
• Proficient in managing multiple projects in a fast-paced environment.

Responsibilities

• Manage account profiles focusing on revenue generation.
• Identify new business opportunities in luxury leisure segment.
• Plan and execute sales strategies and client meetings.

Skills

luxury travel sales

relationship management

market intelligence

sales strategies

interpersonal skills

presentation skills

communication skills

project management

Tools

Microsoft Office Suite

PowerPoint

Canva

CRM systems

Job description

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Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dinning, afternoon tea & bar).

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dinning, afternoon tea & bar).

Four Seasons Hotel London at Tower Bridge is looking for an Associate Director of Sales. Join a team driven by excellence, authenticity, and a commitment to the extraordinary.

Develop and grow high-end leisure business from key markets across the Americas, Europe, and Asia Pacific. This is a dynamic, proactive role, focused on maximizing revenue from luxury leisure travel agencies and Preferred Partners.

What you will do:

Manage assigned account profiles in line with Four Seasons standards (MOS), with a focus on revenue generation.

Develop and maintain strong relationships across assigned markets, leveraging industry knowledge and market intelligence.

Identify new business opportunities, particularly in long-stay residential bookings and the luxury leisure segment.

Plan and execute sales strategies including prospecting, sales trips, sales blitzes, familiarization tours, and virtual/in-person client meetings.

Serve as the Hotel’s lead for Preferred Partner and American Express Fine Hotels & Resorts (FHR) programs.

Educate and engage travel advisors through tailored communications, training, and hosted events.

Monitor and report on market trends, booking patterns, account performance, and forecasting.

Collaborate with hotel leadership and support the Director of Sales in managing team initiatives and market insights.

What you bring:

Minimum 5 years of experience in a similar luxury travel sales role with a strong track record in assigned territories.

Deep understanding of high-end leisure travel distribution, global agency networks, and luxury travel consortia.

Proven ability to manage multiple projects, accounts, and priorities in a fast-paced environment.

Exceptional interpersonal, presentation, and communication skills.

Highly proficient in Microsoft Office Suite and design tools such as PowerPoint or Canva.

Experience working with CRM systems such as Golden Sales & Catering (S&C) is preferred.

Flexible to travel globally for client visits, tradeshows, and Four Seasons events.

Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:

Competitive package including base salary & participation in Pay for Performance Program

Excellent training and career development opportunities

Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world based on years of service

Free meals at Pepys Cellar(staff canteen) while on duty including fruits, coffee/tea and fizzy drinks available throughout the day

Up to 2 paid Wellness days per year!

Holiday entitlement increases with years of service up to 33 days off

Free Life Insurance

Bupa Dental and MediCash plan available

Opportunities to build a successful career with global potential

Season ticket loan & cycle to work scheme

Free dry cleaning available

Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.

Access to Wagestream– a salary advance benefit

Employee Recognition Programmes

&many, many more surprises to discover!

We look forward to receiving your application!