Associate Director - Entertainment

Hill & Knowlton; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking an Associate Director to join their dynamic entertainment team. This role involves creating innovative solutions for client challenges, managing key accounts, and leading a talented group of specialists. You will be at the forefront of exciting projects with renowned brands in gaming, music, and film, ensuring exceptional execution and strategic counsel. With a focus on collaboration and creativity, this position offers a unique opportunity to shape the future of entertainment communications. If you have a passion for the industry and a track record of outstanding client service, this could be the perfect fit for you.

Benefits

Roof Terrace with Panoramic Views

Bar/Restaurant Area

Diversity, Equity & Inclusion Initiatives

Qualifications

• Proven experience in client service and strategic communication.
• Strong leadership skills with a focus on mentoring and team development.

Responsibilities

• Serve as a trusted advisor to clients, enhancing relationships and achieving objectives.
• Lead business development efforts and manage client budgets effectively.

Skills

Client Service Skills

Strategic Thinking

Leadership

Commercial Acumen

Cultural Understanding

Education

Bachelor's Degree

Experience in Entertainment Industry

Job description

Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. Learn more at www.bursonglobal.com.

WHAT MAKES US BURSON ENTERTAINMENT

The Entertainment team at Burson was formed in 2020 and has been growing fast ever since. It is now made up of 25 sector specialists who live and breathe gaming, esports, music and film. It is home to some of the world’s best loved entertainment brands including Activision Blizzard, Spotify, Meta Reality Labs, LG and Bose.

We’re building a vibrant and diverse team, that delivers incredible work for amazing brands at the forefront of the entertainment space.

YOUR ROLE AS A BURSON PERSON

As an Associate Director, you will be a dynamic and commercially astute thinker, creating strategic and innovative solutions for client challenges that yield exceptional results. You will offer insightful and effective counsel to clients, manage expectations, proactively address issues and ensure seamless execution of all client deliverables.

This role is a crucial one in our team with responsibility across key clients in our sector.

ACTIVISION BLIZZARD

The world’s largest video games publisher, Activision Blizzard brings epic entertainment to millions of people around the world through legendary franchises like Call of Duty, World of Warcraft, Diablo and Overwatch. As Associate Director on the account you will be responsible for UK and EMEA teams across all franchises, operating as the key client contact ensuring we deliver best in class creative and execute flawless campaigns. You might be at a major streamer event one week, staffing interviews with game designers the next, then working on cultural insights for a major game launch.

SPOTIFY

Burson has been on a journey with Spotify for over 10 years, as the Swedish based DSP has moved from a streaming platform dedicated to music, to a true entertainment experience as the business has expanded into podcasts, audiobooks, video, live events, merchandise and more. We support Spotify at UK and global level across several workstreams including UK + Ire Comms, its sponsorship of FC Barcelona, Internal Comms, Advertising Comms, Audiobooks, Business Comms, thought leadership and more. The team is constantly growing and evolving and we’re on the lookout for a talented senior comms professional with a passion for music, culture and tech, who can work as a true strategic partner to our clients providing solid counsel, unmatched attention to detail and a flair for earned creativity.

RESPONSIBILITIES

Client:

• Serve as a trusted advisor to clients, enhancing client relationships and assisting clients in achieving their business and communication objectives.
• Exhibit strong strategic thinking, crafting compelling narratives and multi-channel content strategies.
• Lead creative sessions internally that deliver high-quality executions.
• Play an active role in business development, identifying and pursuing new opportunities.
• Develop and mentor team members, providing opportunities for growth and development.

Commercial:

• Responsible for accurate client forecasting, resource planning, thoughtful management of client budgets and managing over-servicing levels.
• Drive new business growth within your sector, identifying new opportunities and taking a lead role from ideation to presentation and conversion.
• Contribute to overall sector business plans, demonstrating a perspective on new business growth and new offers.

People:

• Inspire, mentor, and coach direct reports, embodying the agency's vision and fostering a collaborative culture.
• Demonstrate commitment to Diversity, Equity & Inclusion, acting as a thoughtful ally.
• Lead and deliver impactful presentations with flair.
• Enhance team capability through training, development, coaching, and mentoring, supporting the leadership team in these efforts.

YOU’LL BRING ALONG WITH YOU

• Incredible client service skills, able to stay across multiple workstreams and stakeholders while adding value consistently with your counsel and leadership, based on credibility and reliability.
• A passion for, and professional understanding of, the entertainment industry including gaming, music, film, the streaming economy and more.
• The ability to lead teams – including account teams and specialists – to outstanding creative plans, built on audience insights, cultural understanding, and expertise in what makes for great fame-making brand activity in 2025.
• Commercial acumen and financial rigor, able to create and keep track of complex budgets and monitor service levels.
• A natural leader able to keep teams motivated and delivering to highest standards during busy campaign periods.

OUR LONDON OFFICE

Burson employs over 450 people in the UK, and our stunning Southwark offices run over two floors as part of the larger WPP Campus, Rose Court. We have access to a beautiful roof terrace with panoramic views across London and a bar/restaurant area, which is a great spot for client meetings and socializing with the wider agency and other WPP OpCo’s.

DE&I

At Burson, diversity, equity and inclusion are not just values; they are strategic imperatives that fuel our future in an industry built on the art of understanding, connecting, and developing relationships.

We encourage applications from people of all backgrounds and will consider applicants regardless of age, gender identity, ethnicity, religion or belief, sexual orientation, family or parental status, neurodiversity, disability status or socio-economic background.

We are also happy to provide reasonable accommodations during the application and interview process.