Associate Director, Business Process

Gilead; Cambridge; On-site; GBP 70,000 - 90,000; Full time

Job summary

Gilead is seeking an Associate Director for Business Process in Cambridge, UK. This role focuses on creating business process models and improving quality compliance in the biopharma sector. The ideal candidate will have a strong background in life sciences or IT, with proven leadership and analytical skills, and a commitment to continuous improvement.

Qualifications

• Significant relevant experience in the biopharma industry.
• Experience leading continuous improvement activities.
• Experience authoring quality and compliance policies.

Responsibilities

• Create business process models and facilitate workshops.
• Drive alignment with stakeholders on process design.
• Conduct gap analysis and create process maps.

Skills

Analytical skills

Facilitation skills

Leadership

Negotiation skills

Problem solving

Education

BA/BS or advanced degree in life sciences, information technology, library science, analytics

Tools

Microsoft Visio

Signavio

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

MS Project

SmartSheets

Job description

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

Associate Director, Business Process, Cambridge UK

FUNCTION: R&D Quality, Central Quality Services

POSITION OVERVIEW:

Create business process models within the process modeling methodology framework by analyzing a number of sources (SMEs, documentation and previous Visio/SIPOC maps). In addition, the Process Engineer will be expected to facilitate workshops, fact-finding interviews, project management activities, and other necessary activities to gather and synthesize information into their process models .

RESPONSIBILITIES:

• Exceptional facilitation skills to gather SME input to design clear articulation of end-to-end process for assigned business process – must be able to work with a variety of stakeholders at all levels within Research and Development and drive alignment to a common vision / goal
• Expertise in Business Process Management (BPM) methodologies, techniques, and methods, including but not limited to Six Sigma, Lean, BP Trends, Hammer and Rummler-Brache and / or Agile
• Create Signavio model design and accurate process attributes
• Excellent analytical and abstraction reasoning skills, as well as problem solving abilityto drive productive process mapping working sessions with stakeholders
• Strong understanding of procedural document hierarchy to translate (e.g., SOP) into L1-L3 process maps
• Reconciliation – able to reconcile procedure-based maps with actual ways of working
• Gap Analysis – determine and validate issues, risks, gaps, bottlenecks
• Process Profiles: creation of SIPOC-based process profiles
• Creation of To-be Process Maps – Leverage above materials to create and validate future state process flows; able to analyze and translate live workshop discussion and sources (SME interviews, documentation and previous Visio/SIPOC maps) into process flows
• Proactively engage system owners and IT for system implementation and integration with business
• Knowledge and application of core process mapping methodologies and tools (e.g., flow charts, value stream maps, SIPOC, swimland diagrams)
• Strong understanding of risk management principles; ability to define, minimize and mitigate risks during process mapping
• Strong understanding of capability layers and ability to distinguish business process from system functionality and requirements
• SME to Enable Documentation – Participate in creation and review of new / updated GxP procedures
• Advanced skill level with Microsoft Visio
• Experience with Signavio – Business Process Management System
• Advanced skill level in Microsoft Word, PowerPoint and Excel
• Experience with project management approaches and tools with specific experience with MS Project and SmartSheets preferred
• Exceptional listening and communication skills, both written and verbal
• Prior experience as business analyst or business / systems architect
• Experience writing technical documentssuch as policies, standard operating procedures, work instructions and / or detailed manuals

REQUIREMENTS:

We are all different, yet we all use our unique contributions to serve patients. Please see the following for the qualifications and skills we seek for this role.

BA/BS or advanced degree in life sciences, information technology, library science, analytics or related field with significant relevant experience in the biopharma industry, including significant experience working in quality, compliance or a related field. Significant experience leading continuous improvement or related activities. Experience authoring quality and compliance related policies and procedures and responding to audit/ inspection findings.

Knowledge & Other Requirements

• Demonstrates advanced business knowledge and analytical skills, as evidenced by strengths in assessing complex information and understanding the quality and compliance implications.
• Strong leadership presence with demonstrated ability to lead without authority and influence programs, projects and/or initiatives.
• Strong interpersonal skills and understanding of team dynamics.
• Strong negotiation and conflict resolution skills.
• When needed, ability to travel.

Equal Employment Opportunity (EEO)

It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.