Associate Director, Business Process

Gilead Sciences, Inc.; Cambridge; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading company in biopharma is seeking an Associate Director in Business Process to drive process improvement and stakeholder engagement. The role involves creating business process models, facilitating workshops, and ensuring compliance with quality standards. Ideal candidates will have a strong background in life sciences or IT, with proven leadership skills in a dynamic environment.

Qualifications

• Significant experience in biopharma, quality, or compliance.
• Proven leadership in continuous improvement initiatives.
• Experience with policies, procedures, and audit responses.

Responsibilities

• Facilitate stakeholder engagement to design end-to-end processes.
• Apply BPM methodologies including Six Sigma and Agile.
• Create process maps and reconcile with actual workflows.

Skills

Analytical skills

Interpersonal skills

Negotiation skills

Conflict resolution

Education

BA/BS or higher in life sciences, IT, analytics

Tools

Microsoft Visio

Signavio

Excel

PowerPoint

MS Project

SmartSheets

Job description

Associate Director, Business Process

Location: Cambridge, United Kingdom - Research, Regular

Job Description

At Gilead, we’re creating a healthier world for all people. For over 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19, and cancer—working relentlessly to develop therapies that help improve lives and ensure access across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination, and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in discovering and developing life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions. We’re looking for passionate and ambitious individuals ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are key to the employee experience at Gilead and Kite. As a leader, you will be instrumental in evolving our culture and creating an environment where every employee feels included, developed, and empowered to fulfill their aspirations. Join Gilead and help create possible, together.

Job Overview

Position: Associate Director, Business Process, Cambridge UK

Function: R&D Quality, Central Quality Services

Role Summary: Create business process models within the process modeling methodology framework by analyzing sources such as SMEs, documentation, and previous Visio/SIPOC maps. Facilitate workshops, interviews, and project activities to synthesize information into process models.

Responsibilities

• Facilitate stakeholder engagement to design clear end-to-end processes, working with various levels within Research and Development to align on common goals.
• Apply Business Process Management (BPM) methodologies, including Six Sigma, Lean, BP Trends, Hammer, Rummler-Brache, and Agile.
• Create Signavio models and define process attributes accurately.
• Analyze and problem-solve during process mapping sessions.
• Translate procedural documents (e.g., SOPs) into detailed process maps (L1-L3).
• Reconcile maps with actual workflows and perform gap analyses to identify issues and risks.
• Create SIPOC-based process profiles and future state process flows.
• Engage system owners and IT for system integration and implementation.
• Utilize core process mapping tools and methodologies effectively.
• Participate in documentation and review of GxP procedures.
• Proficient with Microsoft Visio, Signavio, Word, PowerPoint, Excel, MS Project, and SmartSheets.
• Excellent communication skills, both written and verbal.
• Experience as a business analyst or systems architect, with a background in writing technical documents.

Qualifications

BA/BS or higher in life sciences, IT, analytics, or related fields with significant experience in biopharma, quality, or compliance. Proven leadership in continuous improvement initiatives and experience with policies, procedures, and audit responses.

Knowledge & Other Requirements

• Strong analytical and business knowledge with understanding of quality and compliance implications.
• Leadership presence and influence without authority.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Willingness to travel as needed.

EEO Statement

Gilead is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on protected characteristics or prohibited grounds by law.

Application Process

Current Gilead employees and contractors should apply via the internal portal in Workday.

Job Requisition ID: R0045491

Full-Time, Associate Director level