Assistant Warehouse Manager: Deliveries & Customer Care

Lloyd Recruitment - East Grinstead; Horley; On-site; GBP 19,000 - 32,000; Full time

Benefits offered by this job

4 weeks paid holiday

Pension scheme

Health cash plan

Full training provided

Job summary

Lloyd Recruitment Services is working with a leading building services supplier to recruit an hands-on Assistant Warehouse Manager near Gatwick. You will help run the warehouse, support deliveries, and balance leadership with customer interaction and delivery support.

The role suits someone practical, organised, and capable of supervising stock movements, prepping deliveries, and overseeing daily operations while staying customer-focused.

Qualifications

• A full UK driving licence (up to three points acceptable).
• Previous experience in a warehouse or distribution environment.
• Physically able to carry out manual handling tasks.
• Clear communication skills and a customer-focused approach.
• Proactive, reliable and able to use own initiative.
• Comfortable working independently as well as part of a team.

Responsibilities

• Making sure delivery vehicles are prepared correctly and loaded with the right products and components.
• Covering deliveries to regular customers across the Southeast and Midlands.
• Unloading stock on delivery, including occasions where customers are not on site.
• Supporting and guiding the warehouse team to ensure next-day deliveries are ready on time.
• Picking, packing, and processing orders during busy periods using courier systems.
• Assisting customers at the trade counter, handling enquiries, providing product advice, and arranging despatch.
• Receiving incoming stock, checking deliveries, and booking items into the system.
• Helping manage stock levels, warehouse movements, and product rotation.
• Taking responsibility for warehouse operations as a key holder when the Warehouse Manager is unavailable.

Skills

Driving licence

Warehouse experience

Customer service

Team leadership

Tools

Forklift experience

Courier systems

Job description

Lloyd Recruitment Services is working with a leading building services supplier to recruit an hands-on Assistant Warehouse Manager near Gatwick. You will help run the warehouse, support deliveries, and balance leadership with customer interaction and delivery support.

The role suits someone practical, organised, and capable of supervising stock movements, prepping deliveries, and overseeing daily operations while staying customer-focused.