Assistant Unit Manager

Roadchef Ltd; Kendal; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Employee discounts

Discounted meals on duty

Free parking

Referral program

Occupational Health support

Employee Assistance program

Wellbeing support

Job summary

Roadchef Ltd. in Kendal is seeking an Assistant Unit Manager to support the Costa Coffee unit in delivering excellent guest experiences and smooth daily operations.

You will lead a passionate team of baristas, uphold food safety and brand standards, drive sales, and manage costs to hit targets. The role offers clear career progression within Roadchef and its partner brands, with ample development opportunities and employee wellbeing support.

Responsibilities

• Leading, motivating, and developing a passionate team of baristas.
• Ensuring the unit operates efficiently, maintaining the highest standards of food safety, hygiene, and brand compliance.
• Driving sales and managing costs to achieve business targets.
• Delivering exceptional customer service in a high-volume catering environment.
• Stepping up to manage the unit in the absence of the Unit Manager.
• Ambitious leadership for hospitality career growth; thrive in high-volume environments; join Roadchef Costa Coffee team.
• A passion for great coffee and outstanding customer service.
• Strong leadership, communication, and problem-solving skills.
• The drive to develop yourself and your team.
• A competitive salary
• Excellent career progression and development opportunities within Roadchef and its partner brands.
• The chance to be part of a company with a mission you can be proud of.
• Employee discounts, discounted meals while on duty, free parking, referral program, Access to Occupational Health support, Employee Assistance program, Wellbeing support

Job description

As the Assistant Unit Manager, you will be the key to supporting the Unit Manager in the daily operations of a thriving Costa Coffee unit. You will be responsible for:

• Leading, motivating, and developing a passionate team of baristas.
• Ensuring the unit operates efficiently, maintaining the highest standards of food safety, hygiene, and brand compliance.
• Driving sales and managing costs to achieve business targets.
• Delivering exceptional customer service in a high-volume catering environment.
• Stepping up to manage the unit in the absence of the Unit Manager.
• Are you an ambitious and passionate leader ready to take the next step in your hospitality career? Do you thrive in a high-volume, fast-paced environment? Join the Roadchef family, where we are committed to making Britain's roads a safer, greener and happier place by elevating the mood of every road user. We are looking for a dedicated Assistant Unit Manager to help lead our Costa Coffee team., Proven experience as an Assistant Manager or Supervisor in a high-volume catering or retail environment.
• A passion for great coffee and outstanding customer service.
• Strong leadership, communication, and problem-solving skills.
• The drive to develop yourself and your team.
• A competitive salary
• Excellent career progression and development opportunities within Roadchef and its partner brands.
• The chance to be part of a company with a mission you can be proud of.
• Employee discounts, discounted meals while on duty, free parking, referral program, Access to Occupational Health support, Employee Assistance program, Wellbeing support

Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.