Assistant Underwriter

Rsa; Glasgow; Híbrido; GBP 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Annual discretionary bonus

Up to 11% pension contributions

Hybrid working + flexible hours

25 days annual leave + bank holidays +

Health & wellbeing + virtual GP

Career development and mentoring

Inclusive culture + employee networks

Share investment options

Resumo da oferta

RSA in Glasgow is seeking an Assistant Underwriter to join our eTrade team. The first 6 months are office-based with a comprehensive training program to equip you with underwriting skills and knowledge.

After this, the role moves to hybrid working, offering excellent development, mentoring, and exposure to UK insurance brokers across the region. You’ll work with brokers on various policies, focus on first-contact resolution, and build your ability with a technical coach on complex risks, while

Qualificações

• Previous experience within a customer service environment.
• Ability to multi-task in a busy and fast-paced environment.
• Desire to help customers, with the ability to listen and understand needs.
• Excellent written and verbal communication skills.

Responsabilidades

• Work with Insurance Brokers across the UK underwriting various insurance policies.
• Drive excellent customer service with brokers and aim to resolve in the first contact.
• Work with your technical coach on complex and non-standard risks.
• Develop and generate profitable results for the company.

Conhecimentos

Customer service

Communication

Multi-tasking

Listening

Descrição da oferta de emprego

Assistant Underwriter

Job Title Assistant Underwriter Reference UK003809 Town Glasgow Business Line Operations

Shape the future

We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.

Grow with us

We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.

Win as a Team

We are currently recruiting for Trading Associate Underwriters to join our eTrade team in Glasgow. The first 6 months will be office based with a comprehensive training program which will provide you with skills and knowledge required to be successful. After this it will be hybrid working

You’ll make an impact by:

• Work with Insurance Brokers across the UK underwriting various insurance policies


• Drive excellent customer service with brokers and looking to resolve situations in the 1st contact.


• Working with your technical coach on complex and non-standard risks that are outside of your authority.


• Be focused on your continued development and therefore generating profitable results for the company.

Your skills and experience:

• Previous experience within a customer service environment. This could be (but not limited to) financial services, retail, care industry, insurance).


• Ability to multi-task in a busy and fast-paced environment.


• Have a genuine desire to help customers, with the ability to listen, understand their needs and provide the best solutions.


• Excellent communication skills, both written and verbal.

Why You’ll Love It Here:

Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to:

• Annual discretionary bonus


• Up to 11% pension contributions


• Hybrid working + flexible hours


• 25 days annual leave + bank holidays + buy/sell options


• Health & wellbeing + virtual GP


• Career development and mentoring


• Inclusive culture + employee networks


• Share investment options

Our DEI Commitment:

We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive.

As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.

We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance.

If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.

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