Support Worker

Salvation Army Homes; Weston-super-Mare; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

26 days annual leave

Healthcare benefits

Matched pension up to 6%

Training opportunities

Cycle to work

Inclusive culture

Job summary

Salvation Army Homes’ Graham House in North Somerset is seeking a dedicated Support Worker (nights) to provide trauma‑informed support to young people aged 16–30 across our accommodation services. The role involves 13 support hours per week with two overnight sleep‑in shifts on a rolling rota.

You will work to meet Ofsted standards, respond to safeguarding concerns, and keep concise records on our databases, with flexibility to cover a 24/7 rota and travel to other sites in North Somerset.

Qualifications

• Relevant experience and passion for supporting young people.
• Strong desire to improve the lives of young people.
• Experience of a variety of software systems.
• Values-driven approach aligned to our mission.
• Ability to work flexibly to cover a 24/7 rota.
• A current UK driving licence and access to a car.
• Willingness to complete SAH core training and induction programme.

Responsibilities

• Meet Ofsted Standards for supported housing services.
• Meet the needs of our young people.
• Respond to safeguarding concerns appropriately and manage risks.
• Co-produce service development.
• Keep concise electronic records on databases and systems.

Skills

Youth support

Empathy

Flexibility

Driving licence

Job description

The Role

Our Graham House service is Ofsted registered and provides 24/7 support to 10 young people 16+. We support young people to strive for independence through tenancy training, education and employment in partnership with social care. Our support is tailored to individual needs and risks and our team share a passion for making a difference in young peoples life journeys.

Salvation Army Homes

The Role

Our Graham House service is Ofsted registered and provides 24/7 support to 10 young people 16+. We support young people to strive for independence through tenancy training, education and employment in partnership with social care. Our support is tailored to individual needs and risks and our team share a passion for making a difference in young peoples life journeys.

Our support worker (nights) work as part of our wider team to offer trauma informed support to young people from 16-30 across our young people accommodation services in North Somerset.

Working covering 13 support hours per week leading into 2 overnight sleep in shifts on a rolling rota.

As part of a wider service in North Somerset, which includes young parents and Unaccompanied Asylum Seeker Children our staff work across all services offering out of hours support to those buildings not staffed 24/7.

What You’ll Be Doing

• Working with us to ensure we meet Ofsted Standards for our supported housing services
• Working with us to meet the needs of our young people
• Ensuring that all safeguarding concerns are responded to appropriately and actions taken to safeguard our residents and manage risks
• Supporting us in the co production of our service development
• Keeping concise electronic records on a variety of databases and systems.

What You’ll Bring

• Relevant experience and passion for supporting young people
• Strong desire to improve the lives of young people
• Experience of a variety of software systems
• Values-driven approach aligned to our mission
• Ability to work flexibly to cover a 24/7 rota as part of our team
• A current UK driving licence, access to a car and willingness to travel to other sites in North Somerset as required.
• Willingness to complete SAH core training and induction programme within agreed timescales
• Willingness to attend continued training both internal and external training and travel to accommodate.

Working Arrangements

This role is based within our North Somerset Services and includes an overnight sleep-in shift which is paid an hourly sleep-in rate in addition to contracted support hours.

The role will include lone working hours. The role is required to cover hours as per the following 4 week rolling rota

Week 1: Saturday 4.30pm-11pm + sleep in until 8 am, Sunday Handover 8-8.30am 4.30pm -11pm + sleep in until, Monday Handover 8-8.30am

Week 2: Wednesday 4.30pm- 11pm +sleep in until 8am Thursday Handover 8-8.30am, Saturday 4.30pm- 11pm + sleep in until 8am, Sunday Handover 8- 8.30am

Week 4: Tuesday 4.30-11pm + sleep in until 8am, Wednesday Handover 8-8.30am, Friday 4.30-11 pm = sleep in until 8am, Saturday Handover 8-8.30am

Our Offer

In return, we offer a competitive and supportive benefits package, including:

• 26 days annual leave plus bank holidays, increasing to 31 days (pro rata)
• Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)
• Matched pension scheme up to 6% (with salary sacrifice option)
• Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay
• Occupational sick pay
• Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support
• Paid volunteering days
• Cycle to Work Scheme
• Discounted private medical insurance
• Support to learn, broaden your skills and develop your career
• A fun and inclusive work culture where individual differences are valued and championed

About The Company

Founded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.

If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.

Guaranteed interview scheme

Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.

As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.