Assistant Supervisor - Travelsafe Support Lead (4 on/4 off)

Amulet; Manchester; Hybrid; GBP 18,000 - 26,000; Full time

Benefits offered by this job

28 days holiday

NEST pension scheme

Training and development opportunities

Wagestream access

Uniform provided

Employee-owned

Job summary

Amulet is seeking a passionate, self-motivated individual to support Travelsafe Support and Enforcement Officers (TSEOs). You will be the face of the TSEO operation, assisting the supervisor and helping deliver the vision and value of the company and client.

The role requires rosters, admin, liaison with partners, training frontline staff, and ensuring compliance with safety policies. A valid SIA Door Supervisor licence is essential, with CCTV licence desirable, and you must provide a verifiable

Qualifications

• SIA Door Supervisor licence is essential.
• SIA CCTV Operator licence desirable.
• A check-able 5-year employment history for vetting purposes is required.
• Eligibility documents (passport or birth certificate, utility bill, NI) must be provided at interview.

Responsibilities

• Amend weekly rosters to meet contract requirements.
• Complete admin tasks including return-to-work, probation reviews, and client reports.
• Liaise with partners across the Travelsafe partnership to share intel.
• Attend meetings as a representative of the contract with the contract manager.
• Deliver training to frontline staff.
• Lead by example and provide guidance to staff under supervision.
• Ensure staff follow site instructions, risk assessments, and safety policies.
• Maintain high levels of customer service in line with company and client expectations.
• Monitor incident reports submitted by security personnel.
• Use equipment such as radio, body-worn cameras, company phone and laptop.
• Build effective working relationships with TSP partners.

Skills

Customer service

Organization

Communication

Attention to detail

Computer literacy

Shift flexibility

SIA Door Supervisor licence

SIA CCTV Operator licence desirable

Job description

Amulet is seeking a passionate, self-motivated individual to support Travelsafe Support and Enforcement Officers (TSEOs). You will be the face of the TSEO operation, assisting the supervisor and helping deliver the vision and value of the company and client.

The role requires rosters, admin, liaison with partners, training frontline staff, and ensuring compliance with safety policies. A valid SIA Door Supervisor licence is essential, with CCTV licence desirable, and you must provide a verifiable