Assistant Store Manager - Recruitment Day

JR United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to enhance customer experience and drive sales in a vibrant retail environment. This role involves coaching and supporting a dedicated team, ensuring compliance with company standards, and achieving business goals. The ideal candidate will possess strong leadership skills, a passion for the beauty industry, and a proven track record in retail management. Join a dynamic team where your contributions will directly impact the store's success and customer satisfaction. If you thrive in a fast-paced environment and are ready to take on new challenges, this opportunity is perfect for you.

Qualifications

• 3-4 years of experience in a similar retail role.
• Demonstrated leadership and team management abilities.
• Proficient in retail software and POS systems.

Responsibilities

• Coach and support the team to achieve customer experience goals.
• Monitor Business KPIs and set action plans.
• Ensure compliance with KIKO standards and procedures.

Skills

Leadership Skills

Communication Skills

Organizational Skills

Sales Target Achievement

Inventory Management

Time Management

Data Analysis

Tools

Point-of-Sale (POS) Systems

Job description

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Assistant Store Manager - Recruitment Day, london

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Client:

KIKO MILANO

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

The Assistant Store Manager is our KIKO Ambassador and assists the Store Manager to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the team. Takes full accountability for the store when the Store Manager is on leave.

The UK team works in the spirit of Integrity, Respect, Accountability and Teamwork.

MAIN RESPONSIBILITIES

PEOPLE MANAGEMENT

• Coach and support the team to deliver customer experience and business goals
• Recruit, on-board train and support the team to deliver the customer experience and business goals
• Support in ensuring all the store planning and annual leave is in line with the business needs
• Coach the team on: products, make up application technique and selling techniques in order to deliver the KIKO customer experience

Customer Experience / Business Management

• Monitor that Business KPIs are in line with goals, set follow-up action plans for the store as agreed with the Store Manager
• Deliver business goals as defined with the Store Manager (Customer experience, Sales, Opex)
• Prioritise actions for the store that have the most impact on the above goals as agreed with the Store Manager
• Completion of all BeKIKO dossiers, quizzes and training elements
• Consistently monitor Business KPIs (LFL progression, Conversion Rate, Average Ticket, Stock-loss)

PROCEDURES & POLICIES EXECUTION

• Guarantee that stores are compliant with all KIKO standards and procedures
• Guarantee the compliance with store procedures (KIKO STORE BOOK).
• Guarantee the execution of the promotional calendar.
• Guarantee all operational procedures are adhered to in store and that the store is compliant
• Guarantee all procedures are regularly reviewed and all issues are immediately addressed with the Store Manager ensuring compliance with Corporate policies.

JOB REQUIREMENTS

• Minimum of 3-4 years of experience in a similar role within the retail industry
• Demonstrated leadership skills and the ability to effectively manage a team
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Proven track record of achieving sales targets and driving business growth
• Knowledge of inventory management and visual merchandising
• Ability to analyze sales data and make informed decisions
• Flexibility to work evenings, weekends, and holidays as required
• Proficiency in using point-of-sale (POS) systems and other retail software
• Passion for the beauty industry and familiarity with KIKO MILANO products