Assistant Store Manager – Premium Footwear

Hoka; England; On-site; GBP 26,000 - 38,000; Full time

Job summary

Deckers Brands is seeking an Assistant Store Manager for HOKA retail. You will partner with the Store Manager to drive business results, lead day-to-day operations and uphold brand standards.

You’ll train the team, manage visual merchandising, scheduling, and security while delivering exceptional customer service. Responsibilities include setting targets, driving sales and NPS, and assisting in recruiting and onboarding.

Qualifications

• Two to four years minimum retail store management experience preferred.
• Excellent communication skills and ability to convey the Deckers Brands vision to your team and customers.
• Excellent organizational skills and ability to coordinate people, resources, and services to meet goals.
• Strong problem-solving skills and ability to work through challenges.
• Ability to prioritize and multi-task in a fast-paced environment.

Responsibilities

• Drive and own key store goals including sales, conversion, NPS, and customer capture.
• Set targets and motivate team members to achieve goals within each shift.
• Ensure operational excellence in all aspects of the business and prioritize programs that enhance the customer journey.
• Oversee day-to-day store operations: training, visual merchandising, opening/closing, asset security, labor planning, inventory and cash controls.
• Act as Manager on Duty in the Store Manager’s absence and support recruiting, hiring, and training of team members.

Skills

Sales KPIs

Customer service

Team leadership

Retail operations

Visual merchandising

Labor planning

Job description

Deckers Brands is seeking an Assistant Store Manager for HOKA retail. You will partner with the Store Manager to drive business results, lead day-to-day operations and uphold brand standards.

You’ll train the team, manage visual merchandising, scheduling, and security while delivering exceptional customer service. Responsibilities include setting targets, driving sales and NPS, and assisting in recruiting and onboarding.