Assistant Store Manager - Optical Retail & KPIs Bonus

Ace-; Greater London; On-site; GBP 33,000 - 39,000; Full time

Benefits offered by this job

Bonus up to 16%

25–33 days holiday (based on tenure)

Wellbeing support & ClassPass access

OpenUp psychology sessions

Free glasses (up to 2 pairs) per year

Volunteering Day

Job summary

Ace & Tate is seeking an Assistant Store Manager in London Duke Street, full-time (40 hours per week). You will work closely with the Store Manager to lead a motivated team, oversee daily operations, track KPIs, and deliver exceptional customer service through the eye test journey and eyewear fitting.

The role offers a competitive salary of £32,500–£39,000 per year plus up to 16% monthly bonus when targets are met, with generous holiday and wellbeing benefits.

Responsibilities

• Be the right hand by working side-by-side with the Store Manager to create a motivated, high-performing team and a welcoming store environment.
• Oversee daily operations to ensure everything is working like clockwork.
• Monitor performance by helping track KPIs and supporting the Store Manager in reaching sales and service targets.
• Deliver standout service by guiding customers through every step of the eye test journey with care and expertise.
• Apply optical skills by helping customers choose frames and lenses, and carry out adjustments and lens cutting.

Job description

Ace & Tate is seeking an Assistant Store Manager in London Duke Street, full-time (40 hours per week). You will work closely with the Store Manager to lead a motivated team, oversee daily operations, track KPIs, and deliver exceptional customer service through the eye test journey and eyewear fitting.

The role offers a competitive salary of £32,500–£39,000 per year plus up to 16% monthly bonus when targets are met, with generous holiday and wellbeing benefits.