Assistant Store Manager – Luxury Fashion & Growth

Crew Clothing Company; Ashford; On-site; GBP 21,000 - 26,000; Full time

Job summary

Crew Clothing Company is seeking an Assistant Manager for a full-time, in-store role. The position involves driving sales, supporting store KPI targets, and leading a team to deliver exceptional customer experiences on a 37.5-hour week.

You'll recruit, develop and motivate staff, maintain visual merchandising standards, and strengthen multi-channel shopping for customers. Prior retail leadership or supervisory experience is preferred.

Qualifications

• Customer service focused.
• Good communication skills.
• Experience in retail industry.
• Good IT skills.
• Experience of working in a luxury fashion brand.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand.
• Provide accurate information about our product to the customer including features and stock availability.
• Promote our multi-channel shopping options to ensure maximum customer satisfaction.
• Provide an inviting and welcoming atmosphere for our customers.
• Process sales transactions with care and in line with company guidelines.
• Demonstrate flexibility in order to meet the needs of the store.

Skills

Customer service

Communication

Retail experience

IT skills

Visual merchandising

Cash handling

Fashion retail

Job description

Crew Clothing Company is seeking an Assistant Manager for a full-time, in-store role. The position involves driving sales, supporting store KPI targets, and leading a team to deliver exceptional customer experiences on a 37.5-hour week.

You'll recruit, develop and motivate staff, maintain visual merchandising standards, and strengthen multi-channel shopping for customers. Prior retail leadership or supervisory experience is preferred.