Assistant Store Manager - Luxury Retail and Team Growth

Crew Clothing Company; Portsmouth; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Uniform contribution

Pension plan

Referral program

Professional development

Empowering work environment

Job summary

Crew Clothing Company is seeking an Assistant Manager for a full-time role (37.5 hours) at our Portsmouth store. You will support the manager in driving sales, KPI performance and store operations while leading a team to deliver exceptional customer experiences.

The role emphasizes teamwork, product knowledge, and a welcoming shopping environment, with responsibilities for visual merchandising and multi-channel engagement across channels.

Qualifications

• Customer service focused
• Good communication skills
• Experience in retail industry
• Desirable: Good IT skills
• Desirable: Experience of working in a luxury fashion brand

Responsibilities

• Achieves sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Skills

Customer service

Communication skills

Retail experience

Luxury fashion brand experience

IT skills

Tools

IT skills

Job description

Crew Clothing Company is seeking an Assistant Manager for a full-time role (37.5 hours) at our Portsmouth store. You will support the manager in driving sales, KPI performance and store operations while leading a team to deliver exceptional customer experiences.

The role emphasizes teamwork, product knowledge, and a welcoming shopping environment, with responsibilities for visual merchandising and multi-channel engagement across channels.