Assistant Store Manager — Lead Teams & Elevate Experience

Mountain Warehouse; Newcastle upon Tyne; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Monthly bonus

Staff discount

Leave allowance

Pension plan

Employee support

Job summary

Mountain Warehouse is seeking an Assistant Store Manager for the Newcastle Silverlink site to partner with the Store Manager in guiding daily operations and inspiring a high‑performing team. You’ll ensure excellent customer experiences, maintain store standards, and drive profitability through effective sales strategies.

You will lead by example, coaching staff, managing stock and health & safety, while building a welcoming community presence.

Qualifications

• Proven ability to lead and motivate a store team.
• Strong communication and coaching skills.
• Track record of achieving sales KPIs and delivering great customer service.

Responsibilities

• Lead and develop a motivated, high‑performing team in partnership with the Store Manager.
• Maintain high standards of visual merchandising, housekeeping and store safety.
• Drive sales and monitor KPIs to ensure targets are met or exceeded.
• Deliver outstanding customer service and build strong ties with the local community.

Skills

Leadership

Retail management

Customer service

Team development

Job description

Mountain Warehouse is seeking an Assistant Store Manager for the Newcastle Silverlink site to partner with the Store Manager in guiding daily operations and inspiring a high‑performing team. You’ll ensure excellent customer experiences, maintain store standards, and drive profitability through effective sales strategies.

You will lead by example, coaching staff, managing stock and health & safety, while building a welcoming community presence.