Assistant Store Manager — Lead Retail Team & KPIs

Clarks group; Greater London; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Job summary

Clarks is seeking an Assistant Store Manager for its Brent Cross location. The role supports the Store Manager in leading the retail team and delivering daily operations, guest service, and KPI performance in a fast-paced environment.

The ideal candidate will bring hands-on leadership, strong communication, and organizational skills to drive results while managing a 7‑day shift pattern, including weekends and bank holidays.

Qualifications

• Previous experience in retail leadership, supervisory, or keyholder roles preferred.
• Comfortable in driving KPI’s and results.
• Strong interpersonal and communication skills with the ability to lead and inspire a team.
• Strong communication and solid organizational and problem‑solving abilities.
• Flexibility to work a 7‑day shift pattern, including weekends and bank holidays.
• Comfortable working in a fast‑paced retail environment.
• Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools.

Responsibilities

• Support the Store Manager in leading the retail team and driving daily operations.
• Lead and inspire the team to achieve performance goals.
• Deliver excellent customer service and operational excellence.
• Ensure smooth store running and KPI achievement.

Skills

Retail leadership

KPI management

Communication

Interpersonal skills

Team leadership

Organization

Problem solving

Flexibility

Shift work

Tools

POS systems

Inventory management

Microsoft Office

Google Workspace

Job description

Clarks is seeking an Assistant Store Manager for its Brent Cross location. The role supports the Store Manager in leading the retail team and delivering daily operations, guest service, and KPI performance in a fast-paced environment.

The ideal candidate will bring hands-on leadership, strong communication, and organizational skills to drive results while managing a 7‑day shift pattern, including weekends and bank holidays.