Assistant Store Manager — Lead & Coach in Luxury Bonus 12%

Rituals Cosmetics UK and Ireland; Chichester; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Wellbeing perks

Quarterly product allocation

Birthday leave

Job summary

Rituals Cosmetics UK and Ireland is seeking a dynamic Assistant Store Manager to bridge the team and customers on the shop floor. You will collaborate with the Store Manager on rota planning, targets and strategy, while mentoring your colleagues to deliver the signature Feel Good Experience.

You’ll lead operations, coaching, and in-store processes, ensuring stock control, cash handling, and back-office readiness. If you thrive in luxury retail and enjoy empowering others, this role is for you.

Qualifications

• Experience in retail or customer service is required.
• Strong coaching and leadership abilities to mentor a team.
• Able to transform conversations into sales while delivering excellent service.

Responsibilities

• Partner with Store Manager on rota planning, sales strategies and plans.
• Be the product expert, handle complex questions and demonstrate products.

Skills

Retail experience

Coaching

People management

Customer service

Communication

Tools

Cash handling

Inventory management

Job description

Rituals Cosmetics UK and Ireland is seeking a dynamic Assistant Store Manager to bridge the team and customers on the shop floor. You will collaborate with the Store Manager on rota planning, targets and strategy, while mentoring your colleagues to deliver the signature Feel Good Experience.

You’ll lead operations, coaching, and in-store processes, ensuring stock control, cash handling, and back-office readiness. If you thrive in luxury retail and enjoy empowering others, this role is for you.