Assistant Store Manager - Home Store

TN United Kingdom; Ilford; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to join their team in Ilford. This role offers the chance to advance in store management while contributing to a meaningful cause. You will support daily operations, inspire a dedicated team, and ensure exceptional customer service. With a commitment to community engagement and sustainability, this role is perfect for someone passionate about retail and making a difference. Enjoy a rewarding career with generous benefits, including extensive annual leave and a supportive work environment.

Benefits

38 days annual leave

Wagestream early wage access

Family leave policies

25% staff discount

Health cash plan

Virtual GP

Pension with employer contribution

Cycle to work scheme

Retail discounts

Qualifications

• Experience in customer-facing roles is essential.
• Supervisory experience is required for this position.

Responsibilities

• Support the Store Manager with daily operations.
• Inspire staff and volunteers to achieve targets.

Skills

Customer Service

Supervisory Experience

Commercial Awareness

Team Development

Results Orientation

Job description

Social network you want to login/join with:

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Client:

British Heart Foundation

Location:

Ilford

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

6ecbe23564b3

Job Views:

7

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

The opportunity

Are you looking for an opportunity to progress in store management?

We’re looking for an Assistant Store Manager to join our homestore team in Ilford. This role involves supporting the Store Manager with daily operations, inspiring staff and volunteers, and contributing to store success through customer service, achieving targets, visual merchandising, and more.

Our stores operate 7 days a week, requiring flexibility to work weekends and bank holidays. The role is for 37.5 hours per week.

This position can be physically demanding due to collections, deliveries, and donations but is rewarding as it supports lifesaving research.

What are we looking for:

• Experience in customer-facing roles
• Supervisory experience
• Commercially driven with new ideas
• Inclusive team development approach
• Passion for customer service and retail standards
• Results-oriented with integrity

At the British Heart Foundation, we offer a wide range of quality items in store and online, supporting community engagement and environmental sustainability. We are committed to diversity, equality, and inclusion, fostering an environment where everyone can succeed.

Why join the BHF?

We promote internal progression and support your career development. Our benefits include:

• 38 days annual leave (buy/sell options)
• Additional support leave
• Wagestream early wage access
• Family leave policies
• 25% staff discount
• Health cash plan
• Virtual GP and Employee Assistance
• Pension with up to 10% employer contribution
• Cycle to work scheme
• Retail discounts

How to apply:

1. Click the “Apply” button below.
2. You’ll be redirected to the BHF Careers page.
3. Complete the application, submit your CV, and employment history.

Important information:

• Employment is subject to a satisfactory DBS check.
• We are committed to fairness and use anonymous CVs during the process.
• Early applications are encouraged as the advert may close early.
• Sponsorship is unlikely due to salary criteria.