Assistant Store Manager - High-Energy Hospitality Leader

Village Hotels - Coventry - Starbucks; Coventry; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Pay & Flexibility: £13.21/hour

Gym: Complimentary health membership

Stays: Rooms from £35

Food & Drink: 50% off Village Pub & Gr

Support: 24/7 Mental Health support

Development: Rising Stars and Talent

Job summary

Village is seeking an Assistant Store Manager for a high-energy Starbucks operation inside a hotel. You will lead from the front, manage commercial metrics, and develop the team during busy morning rushes.

You’ll blend Starbucks culture with Village warmth and act as the crucial co-pilot to the Store Manager, driving profitability and people development. You will forecast labour, handle rosters, analyse data for performance, coach baristas on the floor, and ensure flawless guest experiences,

Qualifications

• The Commercial Mind: read data, spot revenue opportunities, manage budgets without harming guest experience.
• The Talent Developer: help your team grow with realistic goals and support.
• Operational Brilliance: leadership in fast-paced hospitality, ensure food safety and cash handling.

Responsibilities

• Forecast labour and manage the rota.
• Analyse data to drive commercial performance.
• Coach and develop staff on the floor.
• Handle customer issues swiftly and maintain service standards.

Skills

Commercial mindset

Talent development

Operational leadership

Customer service excellence

Job description

Village is seeking an Assistant Store Manager for a high-energy Starbucks operation inside a hotel. You will lead from the front, manage commercial metrics, and develop the team during busy morning rushes.

You’ll blend Starbucks culture with Village warmth and act as the crucial co-pilot to the Store Manager, driving profitability and people development. You will forecast labour, handle rosters, analyse data for performance, coach baristas on the floor, and ensure flawless guest experiences,