Starbucks Assistant Manager

Village Hotels - Coventry - Starbucks; Coventry; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Pay & Flexibility: £13.21/hour

Gym: Complimentary health membership

Stays: Rooms from £35

Food & Drink: 50% off Village Pub & Gr

Support: 24/7 Mental Health support

Development: Rising Stars and Talent

Job summary

Village is seeking an Assistant Store Manager for a high-energy Starbucks operation inside a hotel. You will lead from the front, manage commercial metrics, and develop the team during busy morning rushes.

You’ll blend Starbucks culture with Village warmth and act as the crucial co-pilot to the Store Manager, driving profitability and people development. You will forecast labour, handle rosters, analyse data for performance, coach baristas on the floor, and ensure flawless guest experiences,

Qualifications

• The Commercial Mind: read data, spot revenue opportunities, manage budgets without harming guest experience.
• The Talent Developer: help your team grow with realistic goals and support.
• Operational Brilliance: leadership in fast-paced hospitality, ensure food safety and cash handling.

Responsibilities

• Forecast labour and manage the rota.
• Analyse data to drive commercial performance.
• Coach and develop staff on the floor.
• Handle customer issues swiftly and maintain service standards.

Skills

Commercial mindset

Talent development

Operational leadership

Customer service excellence

Job description

Starbucks Assistant Store Manager: The Heart of the Operation

Let's be totally honest. Running a high-volume Starbucks inside a bustling hotel is a different beast. If you want to hide in a back office staring at spreadsheets while the milk boils over, look away now. We need an Assistant Store Manager who leads from the front, understands the commercial numbers, and keeps the team smiling during a massive morning rush.

At Village, we partner with Starbucks to create high-energy spaces. We need someone who blends that iconic Starbucks culture with our signature Village warmth. You are the Store Manager's crucial co-pilot, driving serious profitability and people development.

The Reality of the Role

This is where operational grit meets people development. You will forecast labour, tackle the rota, and analyse data to drive commercial performance. But you will also be right there on the floor, coaching a new barista, handling customer hiccups flawlessly, and ensuring the coffee is perfect. Hospitality is fast-paced, so you will need to be flexible with early starts, evenings, and weekends.

What We Need From You

• The Commercial Mind: You read the data, spot revenue opportunities, and manage budgets without dropping the guest experience.

• The Talent Developer: You are obsessed with helping your team grow through realistic goals and genuine support.

• Operational Brilliance: You have solid leadership experience in fast-paced hospitality. You ensure food safety and cash handling are water-tight.

• Unflappable Energy: When the queue is out the door, you do not panic. You deploy your team brilliantly with zero drama.

How Village Thrives

• We Can & We Do: We show up to get results and roll out initiatives that push the business forward.

• We Will: You will work seamlessly with your Store Manager and the wider hotel departments. No silos.

• We Care: We prioritise the mental wellbeing and career progression of your team.

The Perks

• Pay & Flexibility: £13.21 - Flexible hours and your birthday guaranteed off.

• Gym: Complimentary health membership for you and a friend or family member (worth around £1,500).

• Stays: Rooms from £35 (with breakfast) and friends/family rates from £49 across our 34 hotels.

• Food & Drink: 50% off at Village Pub & Grill, 30% off Starbucks.

• Support: 24/7 Mental Health support, 2 mental health days annually, and Wagestream.

• Development: Rising Stars and Talent Academy programmes.