Assistant Store Manager

M&S Opticians; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

M&S Opticians is seeking an Assistant Store Manager to ensure smooth operations and deliver exceptional customer care. In this role, you will support the Store Manager, drive sales, and enhance customer experience while managing a team. Ideal candidates will have experience in optical retail and strong leadership skills.

Qualifications

• Proven experience in an optical retail role, preferably as a supervisor or team leader.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Oversee daily operations and drive sales performance.
• Lead, motivate, and manage a team.
• Ensure a seamless customer journey.

Skills

Leadership

Customer Service

Sales Performance

Job description

Join to apply for the Assistant Store Manager role at M&S Opticians

1 day ago Be among the first 25 applicants

Join to apply for the Assistant Store Manager role at M&S Opticians

About The Role

As an Assistant Store Manager at M&S Opticians, you will play a key role in ensuring the smooth operation of the Optical and Hearing businesses while delivering exceptional customer care. Supporting the Store Manager, you will oversee daily operations, drive sales performance, and enhance customer experience. With a focus on leadership, business development, and financial management, you will help grow the business and ensure its continued success.

About The Role

As an Assistant Store Manager at M&S Opticians, you will play a key role in ensuring the smooth operation of the Optical and Hearing businesses while delivering exceptional customer care. Supporting the Store Manager, you will oversee daily operations, drive sales performance, and enhance customer experience. With a focus on leadership, business development, and financial management, you will help grow the business and ensure its continued success.

Key Responsibilities

• Be able to deputise in the absence of the Opticians Manager
• Lead, motivate, and manage a team on a daily basis
• Drive sales performance while maintaining excellent customer service standards
• Promote M&S Opticians throughout the store to increase awareness and appointments
• Conduct training and performance reviews for sales advisors
• Ensure a seamless and professional customer journey, addressing enquiries and concerns
• Manage store KPIs, ensuring profitability and business growth
• Drive brand awareness through in-store marketing activities
• Assist or carry out any additional tasks as required
  
  

About You

You are a motivated and organised leader with experience in optical retail, looking to take the next step in your career. With strong leadership and communication skills, you excel at inspiring teams, delivering outstanding customer care, and driving business growth. Your commercial awareness, and passion for customer care make you a valuable asset to the team.

Key Requirements

• Proven experience in an optical retail role, preferably as a supervisor or team leader
• Strong leadership and team management skills
• Professional and customer focused approach to customer service
• Excellent communication and interpersonal abilities
• Understanding of practice operations, industry regulations, and business development

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

Referrals increase your chances of interviewing at M&S Opticians by 2x

Get notified about new Assistant Store Manager jobs in Newcastle Upon Tyne, England, United Kingdom.

Hollister Co. - Assistant Manager, Eldon Square

Newcastle Upon Tyne, England, United Kingdom 1 week ago

Newcastle Upon Tyne, England, United Kingdom 2 weeks ago

Urban Outfitters Assistant Store Manager - Metrocentre, Gateshead (NEW STORE)

Gateshead, England, United Kingdom 1 week ago

Gateshead, England, United Kingdom 2 weeks ago

Gateshead, England, United Kingdom 5 days ago

Gateshead, England, United Kingdom 6 days ago

Gateshead, England, United Kingdom 4 hours ago

Urban Outfitters Store Manager - Newcastle, UK

Newcastle Upon Tyne, England, United Kingdom 1 week ago

Assistant Store Manager - Northumberland

Northumberland, England, United Kingdom 1 week ago

Sunderland, England, United Kingdom 2 weeks ago

Sunderland, England, United Kingdom 3 weeks ago

Urban Outfitters Store Manager - Metrocentre, Gateshead (NEW STORE)

Gateshead, England, United Kingdom 1 week ago

Sunderland, England, United Kingdom 1 week ago

Cramlington, England, United Kingdom 6 days ago

Tyne And Wear, England, United Kingdom 1 day ago

Hexham, England, United Kingdom 2 weeks ago

Spennymoor, England, United Kingdom 5 hours ago

Tyne And Wear, England, United Kingdom 1 month ago

Tyne And Wear, England, United Kingdom 2 months ago

Retail Assistant Manager (Sunderland Superstore)

Sunderland, England, United Kingdom 6 days ago

Gateshead, England, United Kingdom 2 weeks ago

Shildon, England, United Kingdom 5 hours ago

Gateshead, England, United Kingdom 1 month ago

Gateshead, England, United Kingdom 1 month ago

Gateshead, England, United Kingdom 1 week ago

Sunderland, England, United Kingdom 2 weeks ago

Bishop Auckland, England, United Kingdom 5 days ago

Newcastle Upon Tyne, England, United Kingdom 2 weeks ago

Dalton-Le-Dale, England, United Kingdom 2 weeks ago

Newcastle Upon Tyne, England, United Kingdom 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.