Assistant Store Manager

Machine Mart Ltd; Mansfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retailer in the UK is seeking a Store Co-Manager to oversee daily operations and lead a small team. The role involves motivating staff to deliver exceptional customer service and meet sales targets. Ideal candidates will have retail experience and a passion for customer satisfaction. Benefits include staff discounts, healthcare plans, and opportunities for training and development.

Benefits

Staff Discounts

Healthcare Cash plans

Company pension scheme

Life Cover

Access to the Retail Trust

Discounts on high street and online brands

Role-specific training and development

Paid breaks

Free tea and coffee

Qualifications

• Proven experience in retail customer service or sales environment.
• Supervisory or junior management experience in retail or field sales.

Responsibilities

• Co-managing a small team of 4-6 staff members.
• Motivating the team to achieve sales targets.
• Building rapport with customers through honest advice.

Skills

Customer Service

Sales

Team Leadership

Motivation

Numeracy

Computer Literacy

Job description

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About The Role

What you'll be doing:

• Working with the Store Manager, you'll share joint responsibility for the day-to-day running of the store.
• Leading by example, co-managing a small team of 4-6 staff members.
• Working up to 45 hours per week; all extra time worked is paid or can be taken as time off in lieu.
• Motivating your team to deliver excellent customer experiences and achieve sales targets.
• Building rapport with customers through honest advice, exceeding expectations, and reassuring them when overwhelmed by choices.

What you'll need - skills and experience:

• Proven experience in retail customer service or sales environment.
• Supervisory or junior management experience, ideally in a hard goods retail or field sales role.
• Practical knowledge of our product range.
• Ability to sell our products effectively.
• Excellent customer service skills.
• Experience in achieving sales targets.
• Confident, enthusiastic team player.
• Skills including accuracy, numeracy, and basic computer literacy.
• Self-motivated with a positive attitude.
• Desire to succeed both individually and as a team co-leader.

Benefits

What you'll get in return for your commitment:

• Staff Discounts
• Healthcare Cash plans
• Company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform, offering a 24-hour helpline for support services
• Discounts on high street and online brands, including restaurants, holidays, and shopping
• Role-specific training and development
• Proactive promotion of internal candidates
• Paid breaks
• Free tea and coffee

About The Company

Where you'll be working:

Machine Mart is the UK's leading retailer of workshop power tools and equipment for both the general public and trade customers. With stores nationwide and over 40 years in business, we are at the forefront of our sector and continue to grow. Visit our website for more information: www.machinemart.co.uk