Assistant Store Manager

Vision Express; London Borough of Islington; Remote; GBP 26.000 - 36.000; Vollzeit

Benefits dieser Stelle

Frame discount

Generous holiday

Friends & family discount

Wellbeing support

Bonus scheme

OneSight Foundation involvement

Zusammenfassung

Vision Express Islington is seeking an Assistant Store Manager to support the Store Manager in leading the team, driving sales, and delivering outstanding customer experiences in a busy eyewear retailer.

You will coach colleagues, conduct regular 1:1s, handle onboarding, monitor KPIs, and ensure operational standards and compliance. The role offers development opportunities within a global eyewear leader and a supportive, customer-focused environment.

Qualifikationen

• Experience leading and developing a retail team.
• Strong people leadership and coaching skills.
• Experience motivating teams to achieve results.
• Commercial awareness with KPI-driven performance.
• Excellent communication and customer service skills.
• Flexibility to support the needs of the business.

Aufgaben

• Lead, coach and develop colleagues.
• Conduct regular 1:1s and on-the-job training.
• Drive sales performance through KPI management.
• Support recruitment, onboarding and colleague engagement.
• Deliver exceptional customer experiences and service standards.
• Maintain operational excellence and compliance across the store.
• Lead the shop floor and cover store in the Store Manager's absence.

Kenntnisse

People leadership

Coaching

KPI management

Customer service

Communication

Flexibility

Jobbeschreibung

Assistant Store Manager – Vision Express Islington

Are you an experienced retail leader looking for your next challenge? We're looking for an Assistant Store Manager to join Vision Express and play a key role in delivering exceptional customer experiences, developing colleagues, and driving store performance.

This Assistant Store Manager opportunity is ideal for someone with previous retail leadership experience who is ready to further develop their career in a supportive and customer-focused environment. Working closely with the Store Manager, you'll help lead the team, drive commercial performance, and ensure the store delivers consistently high standards.

What You'll Do

• Support the Store Manager in leading, coaching and developing colleagues
• Conduct regular 1:1s, coaching sessions and on-the-job training
• Drive sales performance through effective KPI management
• Support recruitment, onboarding and colleague engagement activities
• Deliver exceptional customer experiences and service standards
• Maintain operational excellence and compliance across the store
• Lead the shop floor and take responsibility for the store in the Store Manager's absence

What We're Looking For

• Previous experience as a supervisor, team leader, deputy manager or Assistant Store Manager
• Strong people leadership and coaching skills
• Experience developing and motivating teams to achieve results
• Good understanding of performance management processes
• Commercial awareness and confidence using KPIs to improve performance
• Excellent communication and customer service skills
• Flexibility to support the needs of the business

What You'll Get

• £350 towards frames or designer sunglasses, with unlimited spend on lenses
• 33 days holiday with buy/sell options
• Family and friends discounts plus free eye tests
• Employee wellbeing support
• Competitive bonus scheme linked to business performance
• Opportunities to support global vision through the OneSight Foundation

Why Vision Express?

As an Assistant Store Manager at Vision Express, you'll be part of EssilorLuxottica, a global leader in eyewear and eyecare. You'll work with leading brands including Ray-Ban, Oakley, Prada and Meta while benefiting from industry-leading training, ongoing development and clear progression opportunities. Whether you're already an Assistant Store Manager or looking to step into an Assistant Store Manager role, we'll help you build a rewarding long-term career.