Assistant Store Manager

Hobbs London; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in retail fashion is seeking a dynamic Assistant Store Manager for their new Leeds location. This role is pivotal in delivering a 5-star customer experience and driving sales performance. You'll lead a team, ensuring exceptional service while supporting the Store Manager in maximizing branch performance. With a focus on both customer engagement and commercial success, this position offers a unique opportunity to develop your career in a supportive environment. Enjoy fantastic benefits including a clothing allowance and generous staff discounts, making this a truly rewarding role.

Benefits

Free clothing allowance

70% off staff discount

Up to 34 days holiday entitlement

Financial and Wellbeing support

Enhanced Maternity package

Virtual GP service - 24/7

Qualifications

• Proven experience in delivering outstanding customer service.
• Ability to coach and motivate non-management teams.

Responsibilities

• Lead by example to ensure outstanding customer service.
• Assume managerial duties in the absence of the Store Manager.

Skills

Customer Service

Team Leadership

Commercial Awareness

Coaching and Upskilling

Job description

Join to apply for the Assistant Store Manager role at Hobbs London

Since 1981, Hobbs has been devoted to creating timeless collections inspired by a rich heritage, designed to be elegant, sophisticated and versatile.

We are looking for a talented Assistant Manager to join us in our newly opened Leeds store. As Assistant Manager, you will play a collaborative role in promoting a 5* customer experience and drive commercial excellence to impact KPIs and overall sales figures.

What you'll do:

1. Lead by example and ensure the delivery of outstanding customer service
2. Assume all managerial duties in the absence of the Store Manager, striving to positively make an impact through efficient teamwork and leadership
3. Maintain a commercial approach to role and operations, working closely with the Store Manager to maximise branch performance
4. Assist the Store Manager in delivering the Hobbs vision and recognising key areas of strength within the team/store to anticipate future opportunities to keep our customers engaged

Who you'll be:

1. Customer-centric and thrive in a fast-paced environment
2. Motivated to coach and upskill high performing non-management teams within the team
3. A natural role model with a passion and authority, you are both a ‘people’ as well as a ‘commercial’ person.
4. Enthusiastic on the shop floor interacting with our customers whilst sharing your knowledge and expertise with authority and confidence.

What's in it for you?

It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:

• Free clothing allowance
• 70% off staff discount
• Up to 34 days holiday entitlement
• Financial and Wellbeing support
• Enhanced Maternity package
• Virtual GP service - 24/7
• Plus much more!

We are actively recruiting now so don’t wait, hit the apply button and let’s talk about your future!

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales, Customer Service, and Management

Industries

• Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry