Assistant Store Manager

Mountain Warehouse; Guiseley; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Monthly bonus scheme

50% colleague discount

28 days annual leave

Access to Employee Assistance Programme

Colleague referral incentive

Auto-enrolment Pension scheme

Length of service awards

Uniform allowance

Job summary

A retail company in Guiseley seeks an Assistant Store Manager to partner with the Store Manager and lead a high-performing team. You will enhance customer experiences, oversee daily operations, and support team development while ensuring the store meets sales targets. This role requires strong leadership skills and a passion for retail management.

Qualifications

• Proven track record in retail management.
• Confident communicator engaging with customers and colleagues.
• Energetic and proactive approach to tasks.
• Able to motivate and develop a high-performing team.
• Committed to safety, standards, and brand integrity.

Responsibilities

• Lead with the Store Manager to build a motivated team.
• Drive training and development within the team.
• Monitor key performance indicators for store success.
• Communicate clearly to ensure alignment and trust across the team.
• Maintain high visual merchandising and housekeeping standards.

Skills

Customer experience focus

Retail management

Effective communication

Results-driven

Problem-solving skills

Proactive

Problem-solving

Job description

Overview

Join to apply for the Assistant Store Manager role at Mountain Warehouse.

Department: UK Retail

Location: Guiseley - Management (GSY)

We’re looking for an Assistant Store Manager to partner with our Store Manager in driving the success of our store. From leading daily operations to fostering a collaborative team environment, you’ll play a pivotal role in creating an exceptional shopping experience while upholding the Mountain Warehouse brand.

Responsibilities

• Lead with the Store Manager to build a motivated, engaged, and high-performing team.
• Foster a collaborative and supportive work environment, encouraging teamwork and shared goals.
• Drive training and development, empowering your team to excel and grow.
• Communicate clearly and transparently, ensuring alignment and trust across the team.
• Keep the team well-informed with product knowledge to deliver outstanding customer service.
• Maintain high visual merchandising and housekeeping standards to enhance the shopping experience.
• Prioritise health and safety, conducting regular risk assessments and ensuring a secure environment for staff and customers.
• Play an active role in recruiting and retaining top talent to build a strong and motivated team.
• Support in meeting and exceeding sales targets, driving profitability through effective strategies.
• Monitor key performance indicators (KPIs) to track and sustain store success.
• Oversee stock levels, ensuring smooth replenishment and accurate delivery management.
• Implement proactive loss prevention strategies to protect the store’s profitability.
• Lead by example in delivering exceptional customer service at every opportunity.
• Address customer feedback promptly, ensuring satisfaction and brand loyalty.
• Represent Mountain Warehouse with enthusiasm, professionalism, and a positive attitude.
• Build meaningful connections with your local community, creating a personable and welcoming shopping atmosphere.

Qualifications

• Passionate about creating outstanding customer experiences.
• An inspiring leader with a proven track record in retail management.
• A clear and confident communicator, able to engage with colleagues and customers alike.
• Results-driven, with a sharp focus on achieving goals and meeting targets.
• Approachable, supportive, and trustworthy—a natural team player.
• Energetic and proactive, with a determination to see tasks through to completion.
• Skilled in problem-solving and decision-making, ensuring solutions align with company policies.

Benefits

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 1 weekend off per month, with 28 days annual leave, including Bank Holidays
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme
• Generous Colleague Referral Incentive
• Auto-enrolment Pension scheme
• A stable, successful and supported environment
• Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail