Assistant Store Manager

ADI Global Distribution; East Midlands; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Quarterly bonus

Progression within a global business

Mon-Fri, no weekends

Job summary

ADI Global Distribution is seeking an Assistant Store Manager for our Nottingham branch (NG8 4GU). You will lead a team, deliver outstanding customer service, and drive store growth with support from the Store Manager.

The role offers a competitive base salary, a market-leading quarterly commission, and broader benefits as part of a global leader with 200+ locations. Join a business that values customer focus, leadership, and proactive selling.

Qualifications

• You must have proven professional experience in a similar sales position, ideally from B2B or wholesale distribution.
• Experience dealing with customers in a target-driven environment.
• Management or supervisory experience.

Responsibilities

• Build customer relationships to support achievement of sales targets.
• Develop new customer accounts and re-engage lapsed accounts.
• Price customer enquiries and coordinate with suppliers for support.
• Follow up on quotes and convert to sales.
• Continuously improve customer experience and service levels.
• Identify and pursue new business opportunities.
• Support Branch Manager in achieving KPIs.
• Serve customers at the trade counter and handle phone queries.
• Manage branch administration and stock control.
• Undertake general warehouse duties.
• Support team training and development.

Skills

Sales experience

Management/supervisory

Customer service

Job description

Job Description

ADI now have the opportunity for an Assistant Store Manager to join our Nottingham Store (NG8 4GU). We have a great team in place and we are looking for someone who can continue to support the store's growth through excellent commercial acumen, and the passion and drive to deliver outstanding customer service.

We are looking for candidates that have passion and drive to deliver outstanding customer service and can inspire and lead the team with the support of our Store Manager.

In return, we offer a competitive base salary, a market‑leading commission structure (paid quarterly), and a whole host of other benefits, not to mention the backup and support of the market leader who have over 200 locations across the globe!

Job Duties

• Build customer relationships to support achievement of sales and profit targets
• Develop new customer accounts and lapsed accounts
• Pricing of customer enquiries and working with suppliers to obtain support where required
• Following up on quotes and turning into confirmed sales
• Continuously improving customer experience
• Proactively identify, target, chase and secure new business opportunities
• Support Branch Manager in delivery of key KPIs for your branch
• Serving customers on the trade counter and answering the phone
• Branch administration
• Controlling stock
• General warehouse duties
• Supporting the management of the team through training and development

You must have

• Proven professional experience in a similar sales position ideally from B2B product background or another wholesale distributor. We will equally consider candidates with backgrounds in Trade, Retail and other sectors.
• Experience dealing with customers in a target driven environment.
• Management/Supervisory experience

We value

• Customer service driven
• Great communication skills
• Excellent leadership and management skills
• Highly motivated and proactive approach
• Ambitious with a desire to achieve targets
• Industry knowledge is advantageous

What's In It For You

• Competitive Salary
• Quarterly Bonus
• Opportunity to progress within a global business
• Monday to Friday and no weekends

About us

ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day. Learn more at www.adiglobal.com .

Job Info

Job Schedule: Full time

Locations: Unit 2 Glaisdale Trade Park, Nottingham, NG8 4GU, GB

Incentive Eligible: SIP