Assistant Store Manager

TN United Kingdom; Dartford; On-site; GBP 27,000; Full time

Job summary

Join a leading outdoor retailer as an Assistant Store Manager and make a significant impact by driving store performance and delivering exceptional customer experiences. In this role, you will partner with the Store Manager to inspire your team, maintain high presentation standards, and create an inclusive shopping environment. With a focus on sustainability and customer satisfaction, you will help customers find the perfect products for their adventures. This role offers a competitive salary, bonuses, and a comprehensive benefits package, making it an exciting opportunity for those passionate about outdoor retail.

Benefits

Base salary of £27,000 per annum

Bonus of up to £2,025 per annum

40-60% discount on products

33 days holiday

Company pension scheme

Access to Perkbox

Qualifications

• Experience managing and coaching a team to achieve objectives.
• Customer-first approach to assist customers effectively.

Responsibilities

• Assist with inventory, audits, and banking processes.
• Inspire the team to deliver premium customer service.

Skills

Team Management

Customer Service

Operational Processes

Visual Merchandising

Job description

Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as an Assistant Store Manager.

Please note this role is 40 hours per week.

As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!

How will you make an impact?

Assistant Store Managers partner with the Store Manager to drive the performance of the store and deliver a memorable retail experience by:

• Assisting with core operational processes relating to inventory and stock, audits, and banking
• Working as a role model to inspire your team to deliver a premium level of customer service
• Creating a premium and inclusive shopping experience by connecting with our customers to understand their specific needs and wants
• Leading and motivating the store team in the Store Manager’s absence
• Maintaining high standards of presentation within the store and implementing seasonal campaigns and promotions as directed by the Store Manager

You’ll fit right in if you have:

• Experience managing and coaching a team of people to achieve group objectives
• A customer first approach and are happy to advise and help customers find the perfect product for their adventure
• An understanding of how a store operates including compliance, processes, and visual merchandising
• A one team mentality to constantly contribute to the development and improvement of your store and team

What’s in it for you?

Colleagues make a company, so we believe in offering a total reward package that’s more than just base salary. As part of the O&CC team you’ll receive:

• Base salary of £27,000 per annum
• Bonus of up to £2,025 per annum
• 40-60% discount across our range of products
• 33 days holiday with the option to purchase additional holiday
• Company pension scheme
• Access to Perkbox, allowing you to save money all year round. Whether it’s supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle.