Assistant Store Manager

JR United Kingdom; Colchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant Manager for their Colchester store. This role involves leading a dedicated team to provide exceptional luxury shopping experiences while driving sales and achieving KPIs. The ideal candidate will possess strong leadership skills, a passion for retail, and a commitment to team development. With a focus on operational excellence and a supportive work environment, this position offers a unique opportunity to thrive in a competitive retail landscape. Join a company that values its employees and rewards hard work with excellent benefits and professional growth opportunities.

Benefits

Commission scheme based on sales performance

Generous discount scheme

20 days holidays rising to 25 after 7 years

Pension Scheme

Mental health and wellbeing support

Bike to work scheme

Volunteer Day with a charity

Social events and activities

Qualifications

• 3 years of experience in assistant management in retail.
• Strong leadership and motivational skills to inspire a team.

Responsibilities

• Manage day-to-day store operations and sales performance.
• Inspire and motivate the team to achieve sales targets.
• Implement effective processes for store management.

Skills

Leadership Skills

Interpersonal Skills

Communication Skills

Problem Solving

Motivational Skills

Education

Experience in Retail Management

Job description

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An Assistant Manager in our Colchester store will use a variety of leadership skills to drive sales, achieve KPIs and ultimately maximise store performance. They’ll have a track record of demonstrating clear leadership to develop a passionate and dedicated high-performing team who will provide world-class luxury shopping experiences to our clients in our fabulous store.

The Assistant Manager will be responsible for supporting the Store Manager to plan and direct the day-to-day operational and commercial activity in their store while adhering to all company standards, policies, and procedures.

If you have 3 years’ experience at assistant management level in a busy and competitive retail environment along with the ability to achieve results and deliver excellent performance whilst balancing the needs and wellbeing of your team, we have the role for you!

ABOUT YOU

• Passionate about inspiring and motivating the team to deliver outstanding experiences to our clients
• Fascinated by our products and have a love for all things jewellery, diamonds, and watches
• A great communicator with excellent interpersonal skills and a genuine interest in interacting with others
• Open minded and proactively looks for solutions
• Self-motivated and driven to achieve great results
• Calm and approachable even under pressure
• Demonstrate professionalism at all times
• Take ownership in everything you do

WHAT YOU’LL BE DOING

Managing sales and service

• Lead by example to inspire and motivate the team to provide world-class shopping experiences for our clients
• Challenge and motivate the team to consistently achieve personal and store sales targets
• Implement visual merchandising to ensure displays are attractive and commercial
• Commercial and entrepreneurial spirit to maximise sales opportunities and drive business performance

Managing the operation

• Consistently implement all processes, practices, and procedures to operate the store effectively
• Take responsibility for staff scheduling, stock management, store administration, health and safety and security
• Fully understand all systems processes to operate a store effectively

Managing people

• Role model our core values (passion, teamwork, respect and trust, positivity, love learning) to influence the store culture
• Attract and recruit the best people for your store team
• Create an atmosphere where guiding and motivating the team to success is at the core of everything you do
• Train, develop and give feedback to the team to help them to become the best that they can be
• Spot talent and develop and support future succession planning through training and development
• Proactively manage team performance

WHAT’S IN IT FOR YOU

When you join Fraser Hart, we’ll give you everything you need to get off to a great start; an excellent 12-week management induction training programme and other development opportunities during your first few months.

We value our teams for always going the extra mile and reward this with great benefits, including:

• Commission scheme based on sales performance
• A generous discount scheme for you, your family, and friends
• 20 days holidays rising to 25 after 7 years’ service
• Pension Scheme
• Mental health, wellbeing and legal support from our expert health and wellbeing partners Health Assured
• Bike to work scheme
• A Volunteer Day with a charity of your choice
• Social events and activities throughout the year through our Time for Recognition & Wellness programme

Fraser Hart is an equal opportunities employer