Assistant Store Manager

Vision Express; Cheshunt; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Free eyewear annually

Monthly bonus potential up to £350

Family and friends discount up to 75%

33 days annual leave

Employee Assistance Program

Opportunities with OneSight Foundation

Job summary

Vision Express is seeking an Assistant Store Manager in Cheshunt, England, to support daily store operations. You will lead the team, deliver exceptional customer service, and help achieve sales targets while overseeing visual merchandising.

This role offers a great opportunity to develop leadership skills in a dynamic retail setting. You'll also manage stock and cash handling while fostering a high-performing culture.

Join Vision Express and contribute to our mission of providing effective eye care and eyewear solutions.

Qualifications

• Demonstrated ability to lead and develop a team effectively.
• Proficient in delivering exceptional customer service.
• Ability to solve problems for both colleagues and customers.

Responsibilities

• Support the Store Manager in daily operations.
• Oversee team performance and development.
• Manage stock ordering and cash handling.

Skills

Strong people leadership capability

Customer obsession

Problem-solving

Influencing others

Active listening

Collaboration

Energy and confidence

Job description

As an Assistant Store Manager at Vision Express, you’ll support the Store Manager in overseeing the daily operations of the store. This includes leading and developing the team, delivering excellent customer service, achieving sales targets, and maintaining high standards of visual merchandising and store presentation.

You’ll play a key role in supporting the Store Manager by taking ownership, leading with initiative, and bringing energy and personality to the store. This is a great opportunity to step into a store environment where you can build your leadership capability and progress your career in retail management.

Alongside the Store Manager, you’ll support with administrative tasks such as stock ordering and management, cash handling, and reporting. You’ll help create a positive, high‑performing culture where colleagues feel motivated and supported to deliver their best.

All our colleagues play a key part in our mission of helping our customers to ‘Step Out in Confidence’ by providing tailored and effective eye care and eyewear solutions, helping customers maximise their visual potential and enhance their lifestyle.

Benefits

• Free eyewear annually with immediate eligibility
• Monthly bonus potential up to £350 plus uncapped commission
• Family and friends discount of up to 75% with free eye tests
• 33 days annual leave with the opportunity to buy or sell holiday
• Employee Assistance Program offering confidential support for your wellbeing
• Opportunities to get involved in the OneSight EssilorLuxottica Foundation

Skills and experience we value

• Strong people leadership capability, with a passion for developing others
• Leading with initiative, personality, and drive to deliver results
• Solving complex problems for colleagues and customers
• Being customer‑obsessed and delivering exceptional service
• Influencing others with a positive and engaging approach
• Active listening and showing empathy towards customer and colleague needs
• Staying calm and supportive in challenging moments
• Working collaboratively with the Store Manager and wider team to achieve store targets
• Bringing energy and confidence while representing the brand

Why Vision Express?

At Vision Express, you’ll be part of something bigger. With over 550 stores across the UK and Ireland, you’ll have opportunities to share knowledge, develop new skills, and progress your career in retail leadership.

We believe our differences make us stronger. Diversity, inclusion, and mutual trust are core to our culture, helping us reach our goals and deliver exceptional results together.