Assistant Shop Manager - Lead Bakery Team & Growth

Wenzel's the Bakers Ltd.; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Free meals

50% off food

Pension scheme

28 days holiday including bank hols

Birthday day off

Staff incentives

Training & progression

Employee discounts

Wellbeing centre

Confidential helpline

Job summary

Wenzel’s the Bakers is seeking an Assistant Shop Manager to support the Shop Manager in leading and training a hardworking team, preparing fresh ingredients and making sandwiches and other food products to the company standard, while delivering exceptional customer service and high-quality food.

You will help run the store on a day-to-day basis during the week and during annual leave, with responsibility to drive sales, control costs, and develop the team to build loyal customers.

Qualifications

• Experience with team leading or supervising within food service or retail.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and take responsibility.

Responsibilities

• Ensuring store schedules and objectives are met by employees, successfully managing and controlling all aspects of the shop.
• Assisting the Shop Manager with training, leading and developing the team.
• Greeting customers and create an inviting experience.
• Receive and check daily deliveries.
• Assisting with the management of branch stock and produce.
• Maintaining shop displays.
• Have excellent knowledge and understanding of products.
• Preparation of food in line with the specification.
• Food and produce quality control.
• Maintaining the highest level of hygiene and food safety standards.
• The ability to work efficiently within a team
• Cash handling, and till operation, and banking.
• Opening or closing the shop when required.
• Running shifts at various times during the week and when the manager is on annual leave.
• Driving sales and minimising wastage
• Providing great service experiences for your customers
• Working together and assist the Shop Manager with leading and training the team as required
• Achieve consistently high standards

Skills

Team leadership

Customer service

Communication

Job description

Wenzel’s the Bakers is seeking an Assistant Shop Manager to support the Shop Manager in leading and training a hardworking team, preparing fresh ingredients and making sandwiches and other food products to the company standard, while delivering exceptional customer service and high-quality food.

You will help run the store on a day-to-day basis during the week and during annual leave, with responsibility to drive sales, control costs, and develop the team to build loyal customers.