Assistant Shop Manager – Lead a Life-Saving Retail Team

The Air Ambulance Service; Loughborough; On-site; Confidential; Part time

Benefits offered by this job

Enhanced annual leave

Leave purchase option

Enhanced sick pay

Life assurance

Blue Light Card

Job summary

The Air Ambulance Service in Loughborough is hiring an Assistant Shop Manager on a fixed-term 3-month contract. The role supports the shop manager to maximise sales and profits while leading a small team of staff and volunteers.

You’ll be part of a passionate charity dedicated to saving lives, with responsibilities including cash handling, stock control, and driving customer-focused service. This is a practical, purpose-driven opportunity in a supportive team environment.

Qualifications

• Proven people management experience.
• Experience working with volunteers.
• Strong customer care skills.

Responsibilities

• Assist and support the shop manager to maximise sales and profits.
• Guide and manage staff and volunteers to achieve shop goals.
• Provide direction, delegate tasks, monitor progress, and ensure clear communication within the team.
• Support personal and professional development of the team.
• Run the shop autonomously to deliver a profitable and customer-focused shop.

Skills

People management

Volunteer management

Customer care

Tools

Cash handling

Stock control

Job description

The Air Ambulance Service in Loughborough is hiring an Assistant Shop Manager on a fixed-term 3-month contract. The role supports the shop manager to maximise sales and profits while leading a small team of staff and volunteers.

You’ll be part of a passionate charity dedicated to saving lives, with responsibilities including cash handling, stock control, and driving customer-focused service. This is a practical, purpose-driven opportunity in a supportive team environment.