Assistant Manager (Bath, Westgate Street)

Cancer Research UK (CRUK); England; On-site; GBP 17,605 - 20,540; Part time

Benefits offered by this job

Substantial retirement plan

Flexible leave

Discounts on travel and technology

Gym membership

Job summary

A prominent non-profit organization is seeking an Assistant Shop Manager in Bath to support the shop manager and maximize income. The ideal candidate should have strong customer service skills, adaptability, and experience in retail. This part-time position offers a generous benefits package, including gym membership and flexible leave.

Qualifications

• Strong knowledge of quality customer service.
• Experience of working in a lively, vibrant environment.
• Adaptability in changing situations, including the ability to work independently.

Responsibilities

• Support the shop manager to guide and engage the team.
• Run the store, including display and stock management.
• Provide excellent customer service.
• Build relationships with the local community.

Skills

Quality customer service

Experience in a lively environment

Adaptability in changing situations

Commercial awareness

Building relationships

Experience in supervision

Job description

Overview

Assistant Shop Manager role at Cancer Research UK, Bath (Westgate Street).

Salary: £12.78 - £14.91 per hour | Reports to: Shop manager | Department: Trading | Contract: Permanent | Working hours: Part time 15 hours per week | Location: Bath (Westgate Street) | Closing date: 21 September 2025 (may close earlier if a high volume of applications is received or a suitable candidate is found). You must be eligible to work in the UK to apply; Cancer Research UK cannot offer visa sponsorship.

The internal title for this role is Assistant Shop Manager.

At Cancer Research UK, we exist to beat cancer. We are seeking a motivated individual to join our trading team as an ambassador for Cancer Research UK, supporting the shop manager and team to maximise income through people, resources and stock.

In a lively, vibrant environment you’ll discover new experiences daily and be surrounded by colleagues equally dedicated to beating cancer.

Responsibilities

• Support the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
• Support the commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
• Lead by example and provide excellent customer and supporter service.
• Work with the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
• Build relationships with the local community and Cancer Research UK colleagues.
• Assist the shop manager in organising and delivering creative fundraising events to achieve targets.
• Maintain compliance with health and safety, safeguarding, security, administration and HR policies.
• Deputise for the shop manager in their absence.

What skills are you looking for?

• Strong knowledge of quality customer service.
• Experience of working in a lively, vibrant environment.
• Adaptability in changing situations, including the ability to work independently.
• Commercial awareness.
• Ability to build relationships and communicate well.
• Ideally experience in supervision and an understanding of retail and fashion.

What will I gain?

Our employees contribute to beating cancer. We offer a generous benefits package, opportunities for career and personal development, and high-quality tools, policies and processes to enable you to do your job well. Benefits include a substantial retirement plan, flexible leave, discounts on travel and technology, gym membership, and more.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required, but we won’t view them until invited to interview. Please complete the work history section of the online application so we can assess you quickly and fairly.

Roles require flexibility on a rota basis. An offer of employment is subject to a satisfactory basic DBS check. For more information, visit our website or contact [e-mail]. Follow us on LinkedIn, Facebook, Instagram, Twitter and YouTube for updates.

We encourage applications from all backgrounds and cultures. If you require adjustments during the application process or at work, please contact [e-mail] or 020 3469 8400 as soon as possible. We do not recruit anyone under 18 to protect health and safeguarding.

Seniority level

• Mid-Senior level

Employment type

• Part-time

Job function

• Other

Industries

• Non-profit Organizations

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