Assistant Shop Manager - Chineham

Naomi and Jack's; Basingstoke; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Competitive salary

24 days holiday (pro rata)

Group pension scheme

Life assurance

HSF Health cash plan

Blue light discount

the opportunity to work in an organis­

Job summary

Naomi House & Jacksplace charity shop in Chineham is seeking an Assistant Shop Manager to help run the shop with volunteers and the Shop Manager. You will greet customers, assist with merchandising, pricing and stock rotation, and support banking and reporting duties to the Finance Manager.

Strong interpersonal skills and a compassionate nature are essential as you lead volunteers, cover rosters, ensure stock is priced correctly, and maintain health and safety standards in line with regulatory

Qualifications

• Experience supervising volunteers and coordinating a team.
• Ability to create and manage weekly rosters.
• Strong customer service and interpersonal skills.
• Attention to stock control, pricing, and banking procedures.

Responsibilities

• Provide day-to-day supervision and training of volunteers.
• Produce a weekly work rota covering opening hours.
• Source and price donated stock appropriately.
• Ensure till reconciliation, daily banking, and weekly sales reporting.
• Maintain Health & Safety compliance and manage fire safety duties.

Skills

Interpersonal skills

Compassionate nature

Volunteer supervision

Rotas / scheduling

Job description

Assistant Shop Manager - Chineham

Application Deadline: 26 November 2026

Department: Retail

Employment Type: Permanent - Part Time

Location: Chineham

Reporting To: Andrew Mawbey

Compensation: £13.45 / hour

Description

We have an exciting opportunity for an Assistant Shop Manager to join us at our charity shop in Chineham.

Our charity shops provide a great source of income to enable us to provide care for local children and their families. The Assistant Shop Manager will work with the Shop Manager and alongside volunteers to help run the shop and raise the profile.

Doing all you can to increase income to support the work of the Trust, your responsibilities will include meeting and greeting customers, merchandising, pricing, stock sorting and rotation, banking and staff planning. All our shops aim to offer a pleasant customer experience with a good old-fashioned bargain to boot and we expect our Assistant Shop Managers to reflect this in their approach to work. It is essential that you have strong interpersonal skills and a compassionate nature.

Key Responsibilities:

Under the guidance and direction of and working with the Shop Manager:

• To provide day-to-day supervision and training of the volunteers, ensuring that tasks are properly delegated in accordance with their experience and abilities


• To produce a weekly work rota ensuring that the shop is fully manned during opening hours, arranging cover for holidays and sickness


• To ensure that adequate donated stock, appropriate to the business, is sourced and priced accordingly.


• To ensure financial controls are adhered to including the till reconciliation, daily banking of takings and weekly reporting of sales to the Finance Manager at Naomi and Jack's.


• To ensure that the shop premises comply with Health & Safety legislation for staff and customers.


• The management of daily fire risk responsibilities, including means of escape, fire evacuation plan, completion of the fire safety log book, fire protection (alarms and doors), fire equipment, housekeeping and relevant fire safety training.

Benefits:

Working 28 hours a week (4 days over 7) to include some weekend working. You will also cover for the Shop Manager's absence (holidays, regular day off, sickness absence) so flexibility over working days will be required.

• competitive salary


• 24 days holiday (pro rata)


• group pension scheme


• life assurance


• HSF Health cash plan


• blue light discount


• the opportunity to work in an organisation where every job matters!

You will need to be eligible to work in the UK to be considered for this role. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years.

The Trust is dedicated to fostering a diverse and inclusive workplace. We actively support and encourage applications from individuals of all backgrounds and cultures.

Should you require any adjustments, or if you would like to speak to someone before applying, then please contact Debbi Cook, People Advisor on 01962 396894.

We reserve the right to close this vacancy earlier than the advertised date once sufficient suitable applications have been received.

Once a vacancy has closed, we are unable to consider further applications.