Assistant Shop Manager - Charitable Retail with Impact

Sue Ryder Care; Ormskirk; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

27 days holiday rising to 33

Company pension scheme

Staff discount

Refer a Friend £250

Enhanced maternity/paternity pay

Electric Vehicle Scheme

Healthcare Cash plan

Staff discount 10% online

Induction programme

Employee support programme

Enhanced sick pay

Death in Service

Job summary

Sue Ryder Care in Hillsborough, Sheffield is seeking an Assistant Shop Manager to help drive sales and support the shop team. The role focuses on delivering excellent service, building community connections and generating donated stock, with shifts starting around 8.45am and most shops closing by 5.15pm.

The package includes 30 hours per week, a pay of £12.83 per hour, 27 days holiday rising with service, a pension, staff discounts and a range of benefits.

Qualifications

• Customer service experience required
• Experience supervising staff
• Experience with KPI and targets
• Cash handling and till operation
• Basic IT skills (emails/office tools)
• Strong organisational skills
• Ability to work lone shifts

Responsibilities

• Drive sales, income and performance against targets
• Motivate the team to provide excellent service to customers and donors
• Build community relationships to generate quality donated stock
• Recruit, train and retain a committed volunteer team
• Maintain high standards of merchandising, housekeeping and health & safety
• Manage stock and EPOS processes to keep the shop fresh and well presented
• Champion the Sue Ryder brand, in-store campaigns and fundraising initiatives

Skills

Customer service experience

Supervisory experience

KPI and targets experience

Cash handling/till work

Basic IT skills

Organisational skills

Lone working

Job description

Sue Ryder Care in Hillsborough, Sheffield is seeking an Assistant Shop Manager to help drive sales and support the shop team. The role focuses on delivering excellent service, building community connections and generating donated stock, with shifts starting around 8.45am and most shops closing by 5.15pm.

The package includes 30 hours per week, a pay of £12.83 per hour, 27 days holiday rising with service, a pension, staff discounts and a range of benefits.