Assistant Shop Manager - Bakery & Guest Experience

Wenzels; Greater London; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Free meal per shift

50% off food

Company pension scheme

28 days holiday

Job summary

Wenzel's the Bakers is seeking an Assistant Shop Manager to support the Shop Manager in leading a busy team and delivering high-quality, freshly prepared food. You will train staff, supervise daily operations, and ensure excellent customer service while maintaining food safety and cost control.

The role offers a 39-hour week with a competitive £27,000 per year salary, flexible working hours where possible, and a range of employee benefits including meals, pension, birthday day off, and career

Qualifications

• Experience with team leading or supervising within food service or a retail setting.
• A good communicator with a track record of success in previous roles.
• Able to take responsibility within a face paced environment and provide high levels of customer service.

Responsibilities

• Ensuring store schedules and objectives are met by employees, successfully managing and controlling all aspects of the shop.
• Assisting the Shop Manager with training, leading and developing the team.
• Greeting customers and create an inviting experience.
• Receive and check daily deliveries.
• Assisting with the management of branch stock and produce.
• Maintaining shop displays.
• Have excellent knowledge and understanding of products.
• Preparation of food in line with the specification.
• Food and produce quality control.
• Maintaining the highest level of hygiene and food safety standards.
• The ability to work efficiently within a team.
• Cash handling, till operation, and banking.
• Opening or closing the shop when required.
• Running shifts at various times during the week and when the manager is on annual leave.
• Driving sales and minimising wastage.
• Providing great service experiences for your customers.
• Working together and assist the Shop Manager with leading and training the team as required.
• Achieve consistently high standards.

Skills

Team leadership

Customer service

Communication

Job description

Wenzel's the Bakers is seeking an Assistant Shop Manager to support the Shop Manager in leading a busy team and delivering high-quality, freshly prepared food. You will train staff, supervise daily operations, and ensure excellent customer service while maintaining food safety and cost control.

The role offers a 39-hour week with a competitive £27,000 per year salary, flexible working hours where possible, and a range of employee benefits including meals, pension, birthday day off, and career