Assistant Shop Manager

Mencap; Wales; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading charity is seeking an Assistant Shop Manager in Denbigh. The role involves managing a retail team, maximizing sales, and ensuring high store presentation. Ideal candidates will have retail management experience and a passion for charity work.

Benefits

24 days holiday plus bank holidays

Service-related sick pay

Employer contributions to pension plan

Discounts and cashback at various retailers

Free employee assistance program

Qualifications

• Experience managing a retail team, preferably in charity retail.
• Flexible working hours, including weekends and Bank Holidays.

Responsibilities

• Develop in-store systems to maximize profits.
• Achieve profit targets by managing sales and costs.
• Build and train an effective volunteer team.

Skills

Team Management

Budget Management

Customer Service

Education

Charity Retail Experience

Job description

Job Advert

Are you someone who is excited about charity retail and fashion, and can use your initiative? Do you have experience managing a retail team? If yes, then please keep reading, as we may have the role for you.

We are looking for an Assistant Shop Manager for our shop in Denbigh, working 37.5 hours per week.

We seek a passionate and motivated individual to help our store reach its full potential.

As an Assistant Shop Manager, you will:

• Help develop in-store systems and promote donations and sales to maximise profits.
• Represent Mencap as an efficient and charitable organisation, ensuring your actions reinforce our aims and values.
• Encourage stock generation from the local area and donors.
• Sign up donors to the Gift Aid scheme and ensure maximum income through Gift Aid.
• Be responsible for achieving profit targets by maximising sales and managing costs effectively.
• Maintain the store's presentation to a high standard.
• Build an effective volunteer team, providing training, development, work reviews, and appraisals to paid staff and volunteers.
• Handle all financial and cash handling responsibilities and ensure health and safety compliance.

To be successful in this role, you will:

• Be an experienced assistant manager or supervisor, capable of maintaining budgets and completing weekly income and banking sheets accurately, preferably with charity retail experience.
• Have a flexible approach to working hours, including weekends and Bank Holidays as needed.
• Be willing to travel for team meetings, training, and assisting with setting up new stores.
• Be passionate about Mencap's values and committed to the success of our retail brand.

We are an equitable, diverse, and inclusive organisation. We particularly welcome applications from disabled individuals and those from Black and Asian communities, as they are underrepresented in our workforce.

Job ID: 33773

We are proud to be a Disability Confident Leader and encourage applicants with disabilities to apply. More information about the scheme can be found on the direct gov website.

Benefits

Alongside making a positive difference, you'll receive fair pay and access to a range of rewards and benefits:

• 24 days holiday (plus bank holidays), increasing with long service, with the option to buy up to 10 additional days via our HolidayPlus scheme.
• Service-related sick pay after 6 months probation.
• Eligibility to join the Mencap Pension Plan, with employer contributions up to 5%, and NI savings. Auto-enrolment after three months if not joined earlier.
• Membership of the Mencap Pension Plan, including up to 3 times salary death in service cover and 50% salary Income Protection after 26 weeks of long-term sickness.
• Discounts and cashback at high street shops, supermarkets, cinemas, gyms, leisure parks, holidays, and more via Mencap Extras.
• Opportunity to purchase a health cash plan for dental, glasses, therapy, etc.
• Free 24/7 employee assistance program for advice and support.

*Terms and conditions apply based on the contract.

About Mencap

We partner with people with learning disabilities to support their independence and choices. Everyone deserves meaningful work, and at Mencap, we provide opportunities for personal, professional, and leadership development. We aim to inspire you to reach your potential.

Our work includes:

• Providing high-quality, flexible services that enable independent living.
• Offering advice through helplines and websites.