Assistant Shop Manager

AVS Newcastle ltd; Bangor; On-site; GBP 24,000; Full time

Job summary

A leading charity shop in Bangor seeks an Assistant Shop Manager to support operations and enhance customer experience. This role offers the chance to develop retail skills while contributing to community support. Join a friendly team and enjoy flexible working arrangements and generous leave.

Benefits

36 days annual leave

Up to 6% contributory pension scheme

Flexible working arrangements

Opportunities for career development

Employee discounts

Wellbeing support

Cycle to Work scheme

Interest-free season ticket loans

Qualifications

• Experience in a retail environment.
• Excellent interpersonal skills and a passion for customer service.
• Good understanding of financial targets and IT skills.

Responsibilities

• Collaborating with the shop manager to run a profitable shop.
• Providing an excellent customer experience.
• Overseeing volunteers' induction and management.

Skills

Customer Service

Interpersonal Skills

Retail Experience

Financial Understanding

IT Skills

Job description

Join to apply for the Assistant Shop Manager role at AVS Newcastle Ltd.

Hours: 21 per week

Contract: Fixed term for 4 months (maternity leave cover)

Salary: £23,161 per annum based on 35 hours per week

Location: Bangor, Gwynedd

Are you a retail expert passionate about making a meaningful impact? Join our friendly charity shop team and help create a world where kindness knows no bounds. This opportunity allows you to sharpen your retail skills while supporting communities across the UK and abroad.

Responsibilities include:

• Collaborating with the shop manager to run a profitable, customer-focused shop that represents the British Red Cross.
• Working on the shop floor and coordinating behind-the-scenes activities.
• Providing an excellent customer experience.
• Overseeing volunteers, including their induction, management, and development.

To succeed, you should have:

• Experience in a retail environment.
• Excellent interpersonal skills and a passion for customer service.
• Good understanding of financial targets and IT skills.
• Flexibility to work according to store needs.

The closing date for applications is 23:59 on Sunday, 18th May 2025. We reserve the right to close the advert early.

In return, you will receive:

• 36 days annual leave (including bank holidays) with options to buy extra days.
• Up to 6% contributory pension scheme.
• Flexible working arrangements.
• Opportunities for career development and training.
• Access to employee discounts and wellbeing support.
• Supportive team environment.
• Cycle to Work scheme and interest-free season ticket loans.

We are committed to diversity and inclusion, fostering an environment where everyone can bring their true selves to work.