Assistant Shop Manager

Bayne's the Family Bakers; Hamilton; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Colleague discount scheme up to 50%

Complimentary filled roll & hot drink

Retail discount scheme for family

Job summary

Bayne’s the Family Bakers is seeking an Assistant Shop Manager for our Hamilton shop. The role covers 39 hours per week with variable shifts including weekends, from early morning until around 5 pm.

You will support the shop manager with daily operations, rostering, and staff induction while ensuring top customer service and hygiene standards. The ideal candidate has supervisory or management experience and a passion for retail in a fast-paced bakery environment.

Qualifications

• Previous supervisory or management experience is required.
• Experience in retail supervisory role is ideal.

Responsibilities

• Ensure consistent excellent customer service within the shop.
• Assist the shop manager with operational standards.
• Assist in accurate scheduling (colleague rotas).
• Support new colleagues with induction and training.
• Ensure compliance with food hygiene, diligence, and health and safety.
• Maintain high shop standards and product quality.
• Assist with cash handling and security processes.
• Hands-on involvement in serving, baking off, and making filled rolls and drinks.

Skills

Supervisory experience

Management experience

Customer service

Job description

Assistant Shop Manager - 114 Quarry Street, Hamilton, ML3 7AX

39 hours per week (although additional hours may be available).

As our Assistant Shop Manager you will be given various shifts - which will change week to week and will include weekends (when rostered on) between 5:30 am and 5 pm - any 5 days from 7. Please only apply if you can commit to this.

To be considered for this role you should have previous supervisory or management experience.

Who we are.

Bayne’s the Family Bakers have a proud history serving local communities for over 70 years.

We use traditional baking methods to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops.

Our Purpose is to provide our customers with moments of joy which we achieve by demonstrating our 4 values of Customer Focus, Respect, Continuous Improvement & Sustainability.

Benefits of becoming our Assistant Shop Manager:

• Our Colleague discount Scheme, offering you up to 50% off products sold in our shops.


• A complimentary filled roll and hot drink to have during your break when working.


• Retail discount scheme allowing you and your immediate family to save money on the cost-of-living expenses.

For a full list of benefits please go to Bayne's website.

What your key responsibilities are as Assistant Shop Manager:

• Ensure consistent excellent customer service within your shop.


• Assist the shop manager with all operational standards.


• Assist the shop manager in accurate scheduling (colleague rotas) of the shop.


• Assist all new colleagues ensuring that they are fully supported with their induction and training.


• Ensure compliance with food hygiene, legal diligence and health and safety, within your shop.


• Maintain excellent standards within the shop.


• Ensure compliance with company cash and security processes.


• Ensure the quality of our products is maintained throughout the day.


• Encourage the development of your team.


• Managing colleagues in a fast paced, customer service environment.


• Remaining "hands-on" serving, bake off, making filled rolls, hot drinks etc.

Key skills and experiences required of our Assistant Shop Manager:

• Previous retail experience in a supervisory role, particularly within the food to go industry would be ideal.


• Confident and enthusiastic


• Experience of delivering on KPI`s and profitability.


• Experience of managing stock.

At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That's why we're dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.